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My package status from Shopee says ENCODED AT YAKAL since Sept 16, 2017. 9 days ago.

So I called the number I found online for Warehouse2 in Yakal St, Makati (02 815 ****) only to be told that they already transfered to another area. The LBC girl gave me a number (02 877 ****). So I called this number to check, only to be told that they transfered yet again to Pasig and had NO WORKING LANDLINE OR MOBILE NUMBER. I asked the guy on the phone if he could help me trace my package, he said he was just a Security Guard and there were no computers in his area.

So, today I have concluded that when your package says ENCODED AT YAKAL, it's in a untraceable dimension! If anyone can help me trace it, I would truly appreciate it to break this amazing mystery of LBC!

Reason of review: Problem with delivery.

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Guest

My parcel has been stuck in encoded at yakal for 3 days so I emailed customer service as to why they haven't updated the status of my parcel. After I sent the email, they updated the tracker only to be stuck again for another 3 days.

I saw this review, so I sent out another email CCing DTI email.

Now my parcel is out for delivery. LOL.

Le Fnm

Calling the attention of LBC COMPANY, i really dont understand po bakit lagi kayong offline whenever kukuha ako ng Money remittance , or sadyang nattyempo pero BIG QUESTION ,bakit kayo nawawalang ng internet as your employeeโ€™s said , Tapos kung magsabi sila mga wala man lang paliwanag na kasunod?? Its just wow , We really need the money for important purposes , but this is very Bad Service for ur Big rich Company .

sana nmn maimprove nyo ang QUALITY SERVICE NYO.. lalo na sa receving money , nakakasawa na kaseng marinig sa mga staff nyo na OFFline, No internet ??

Please pakiusap !! Sana nmn po mabgyn ng pansin , Pampanga po ako apalit at calumpit bravch po ako nag pupunta lagi Thank you

Guest

ako ay nasa pilipinas at that time when i called lbc local number to track my package,their system will respond automated voice advertising for lbc over and over for hours without a real person answering. now, i tried to call them using my local number from the state even iโ€™m in pinas and i got instant reply from a real person.

as you know their customer service is here in the philippines 800 number included. this lbc employees are well trained to ignore local calls and prioritized on international calls, not to mention discriminating their own kind fellow filipinos.

Guest

I found a way to have LBC to move their *** a bit. Call their Customer Service, and tell them that if you don't get your parcel ASAP, as they are supposed to be a "next day delivery" carrier, you have already got an appointment at your DTI local agency and that you will fill a complaint with damage claim !

I tell you...

After days of ignoring me, the delivery guy showed up at my door within the hour !!! DTI is the Department of Trade and Industry that deals with these carrier companies ;-)

Guest
reply icon Replying to comment of Guest-1703577

This is true that the the delivery companies are just a sub contractor for LBC whom LBC do not establish them for service performance but as Long its delivered

Esmae Kbs

What is the use of getting the contact numbers of the sender and receiver kung hindi nyo rin lang pala tatawagan para inform na magde-deliver na kayo? Nakalagay sa tracking โ€œyour shipment is ready for claiming at Paranaque-Las Pinas Delivery Team.

Pls inform your recepientโ€. So I went to LBC Robinsons San Fdo to ask where in Paranaque and what is the exact location in Pโ€™que or Las Pinas so my recipient will claim her package. Then LBC employee said โ€œit is already forwarded to LBC warehouseโ€ so I asked what is the exact address of the warehouse at kami nalang pupunta!โ€ LBC employee replied โ€œwala ping nakakapasok doon. You need to pay the same amount na babayaran nyo para mailabas ang items!โ€ OMG!!!

Doble doble bayad at hindi makuha kuha ang items! Kung sanang tinawagan o tinext man lang ang sender o receiver na โ€œunknown addressโ€ daw kaya di natanggap ng receiver, sana yung delivery team ng Paranaque, tumawag o nagtxt man lang!!! Kaso WALA!!!! Anong klaseng serbisyo yan!

LBC dami ng complaints sa inyo! Last month lang, yung box namin from US nabuksan, daming nawala!

Guest
reply icon Replying to comment of Esmae Kbs

Makes you wonder why they call it LBC โ€œEXPRESSโ€???? Super bagal naman

Guest

OMG. Bat refused to accept ehh walang tumawag sakin o kaya kumatok.

Kanina lang ni update ko sa tracker na anytime darating package ko. bat biglang liko?

Guest

Nasan napo ung Order q???

Guest

Na-amuse ako sa title ng thread and more ang amusements sa mga comments... haha So far, 1 day pa lang naman yung "ENCODED AT YAKAL (QTY:1)" ko.

I hope my package will re-enter the right dimension. Sana naman makakalabas pa sya sa "UNTRACEABLE DIMENSION" ng yakal... haha.

Sana mapunta sya sa Narra. Mas maganda kasi yun

Guest
reply icon Replying to comment of Guest-1631866

LBC BRANCH, Yakal7452 A Yakal corner Bakwan, San Antonio Village, Makati City.

Guest

YAKAL, mapanis na inorder ko ice cream online

Guest

Same here! Encoded at yakal since Dec.

19,2018 suppose to be arrival of parcel according to shopee is dec.28,2018.

How come jan.5,2019 na wala parin? Omg

Guest

encoded at yakal since dec 13

Guest

Same here, encoded at yakal for 8 days now. Original rayban pa naman yun, gift ko for myself...I guess hindi narin ako aasa dun so upsetting nakakabwisit

Guest

Encoded at Yakal din 'yung package ko. Mga notebook sana 'yun na gagamitin ko para sa second sem ngayong November 5.

Ano na. Wala na akong notebook.

Guest

Hi sana po may makasagot ng concern ko. Nakalagay po sa status ng order ko is Encoded at Yakal QTY(1).

Dalawang item po kasi inorder ko. pero baket ang nkalagay lang na Qty is 1 lang?

Guest
reply icon Replying to comment of Guest-1588919

Ganyan din akin. Ang mahal pa naman nun tapos tatlo binili ko kasi mahirap maghanap. Qty 1 din nakalagy

Guest

ENCODED AT YAKAL. Now I found it na missing ng isang item.

Guest

jusko ENCODED IN YAKAL din order ko pano kaya to need ko na bukas yun .pahelp po

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