0 comments
100% full Not resolved

So I was in Boracay. I was expecting a package today, which was sent yesterday. I am used to sending and receiving and sending back and forth Manila Boracay. It was this first time I thought my package was already here, for it alerted me it's already on it's way to Boracay talipapa (3am) after reaching Visayas Area. I was confident I'd get the package for I'd be using it for a photoshoot later that day. I first tried claiming it at 10am. I mean, It was on visayas area by 3am, of course it should be available. But then the attendant told me to come back by 2PM for it might have been delayed. So yeah, I came back at exactly 2pm, actually got in time the new deliveries are being unloaded from the truck. They told me to wait 15-20 mins, I did. My package wasn't there yet, they told me. They said there's a delayed batch which was supposed to arrive by 5pm. I was a bit panicking because the photoshoot was supposed to be 5pm. So I patiently left the branch. At exactly 5PM, I came back and they checked the new deliveries and found out there's no luck.

I asked them what's wrong with their tracking system?! They told me when it says it has been received at Visayas Area And forwarded to Boracay, it is still in PASAY! WHAT THE HECK! What's the point of this tracking system!? They told me that's how it works.

Their customer service is rotten af. Their website even has bugs. Not to mention how unresponsive the webtalk thing is. I don't know anymore.

Review about: Lbc Express Shipping.

I didn't like: Give me so much stress.

Review #779800 is a subjective opinion of a user.

1.8
Diversity of Products or Services
Customer service
Turnaround Time
Exchange, Refund and Cancellation Policy
Website
Billing Practices
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $500
Preferred solution Deliver product or service ordered

Had an Experience with Lbc Express?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Lbc Express - Door-to-door Delivery Service Review Lbc Express "We would like to inform your office regarding our box of the Television set arrived yesterday April 24,2017 at 12:00 noon with tracking number -1060071622 by LBC Cargo was damaged...." Read more Lbc Express Door To Door Delivery Service Review Lbc Express "Jusko! Nakakabwisit na talaga LBC!!!!! Feb. 24,2017 pinaship yung order ko from mandaluyong manila to general santos city na Iphone 6 and Iphone 5c and sad to say wala pa..." Read more Lbc Express - Liar courier Lbc Express "Yun kuya ko,hipag ko nanay at tatay ko andito... May mga aso pa kame magtatahulan... Kaya imposibleng walang tao. Tumatawag pako sa hotline para e follow up. Napaka sinungaling talaga..." Read more Lbc Express - Damages on my Shipment tracking number 222031608302707 Lbc Express "Im Josephine Quimbo From Cebu Philippines, i want you to make a complain that my shipment there are damage inside on that box which are the coffe jar and ..." Read more Igg - Taggers Igg "have been tagged numerous times have sent over 400 emails to igg and 300 screenshots as proof they have done nothing its been going on for over 12 weeks now..." Read more InterNations - Free membership of Internation rejected within 60 seconds of sending request - no basis InterNations "I am working as a director business operations in a multimillion dolar firm in India . I was invited by a friend who is an Internation member to join one..." Read more Bloomex Flowers - Bloomex delivers dead flowers Bloomex Flowers "Ordered roses for my elderly mother for Mothers Day, paid extra to have them delivered the day before. The arrived late in the evening on Mothers Day so wasted the..." Read more Wish - Dress Wish "i order the wrong dress, colour and size, i want blue colour and the size is xxlarge, and i want all others sizes to be xxlarge. Order no 5918e961558f48f7097f85df ...." Read more