LBC Express - Undelivered Package due to incomplete address
Sent package w/ tracking number 179774****64 on 16 Feb 2017 which as of this writing has not been delivered. Called the Iligan City LBC office and informed me that the package is at LBC Sasa, Davao City and that the package has an incomplete address.
MY complaints: 1. The clerk directed me to another phone number which nobody answered though I dialed 6 times. 2. The phone number of which she used to answer my call was no longer available to me.
3. Address of recipient was correct and package should have been dropped at LBC Ulas where it is nearer to Brgy Mintal, Davao City for easy delivery. 4.
One week to this date package is still undelivered . Contents are medicines and needed immediately by father of the recipient who is still confined at the hospital to date.
Reason of review: Poor customer service.
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