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Kmusta nmn ang ngyre s pinadala ko package thru LBC robinson's las pinas last feb20, 2017 5:08pm and as stated sa receipt nila it will be shipped the next day. But unfortunately Ndi gnyan ang ngyre coz up to now ndi prin malocate un package ko containing a longchamp bag and bdo mesh bag anung ngyre?

I called up since yesterday feb21 @7pm un customer service nila and yet no clear response from their end. Ni ala maipakausap sakin n supervisor to escalate the problem. Kht s messenger ng fb ngmessage nrin ako nkipacomunicate pero ala prin mlinaw n sagot anu ng ngyre s pinadala ko. 2nd day of delay feb 22, i felt neglected and can u believe this i was hung bythe fone waiting for the cusomer service to locate me a supervisor almost an hour na..

Kung alam k lng mgkkaganito lng sna pla s ing courier kn lng pinadala ang ndi na s LBC EXPRESS INC. very incompetent sila and its not true na they moved it..bk ninakaw na nila..or winala ...masisisi nyu b ko?nkkainis sobra!!! LBC EXPRESS INC. u really sucks!!

Im sure ndi nyu lng sakin to gnwa. Pkibalik n lng un bag ko at pera kesa nmn mnakaw lng ng gnun2 n lng. Im getting irritated ur customer service was very incompetent and cause me too much delayed s pgppaaantay pra lng may makausap ako n supervisor..imagine im on da fone for almost 2 hrs na ang sbhin lng sakin n bglmay meeting un supervisor nyu?nkktwa..mxdo nyu ko pinagloloko..wala kau care s client nyu whether mawalan xa ng package or maabala nyu ng todo.. Around past 8:30pm tska lng may kumausap sakin n supervisor named Eric de vera employee 112795 at ang sabi ttwagan dw ako tomorrow for update on my parcel.

Third day today feb23, 2017 i personally dropped by s lbc robinsons place las pinas kung san ako ngpaship ng package around 5pm kc nga ala nmn call sakin reg dun s update n dpt ibbigay sakin ni sir eric de vera ng customer service but still gnun prin ang response. Kinontak nila ang marikina / cainta delivery team particulary sir eric f. Fabella (team head) sinabi sakin n naaksidente dw last friday feb17 un rider n assigned near the area nun pinagpdalhan ko so i understand atleast mdyo nlinawan ako lalo n nun sinabi nya n iccommit dw nya n kht abutin ng gbi today e mrreceive nun recipient ko un package. Tapos around 9pm ive got a tx message stating n inattempt dw knna 2pm ideliver un package at closed dw un bhay ng friend ko!

How come closed un e residential address un ndi nmn nwwlan ng tao dun dhil housewife lng un barkada ko tska may aso sila s gate so if ever may tao s labas ng bhay nila kakahol at kkahol un tska dpt tinwagan nila un friend ko pra sabhin andun n cla s tapat ng bhay nya kaso ndi gnun ang ngyre so ang ending up to this time and this day ndi prin naddeliver un package ko pra s friend ko.. Pesteng lbc tlga!!! Gngwa nyu kme tanga!!

Please share this post pra mkarating s kinauukulan ng LBC Express Inc. #lbclikestostealit #lbcnkkainis

Reason of review: Poor customer service.

Monetary Loss: $2500.

Preferred solution: Deliver product or service ordered.

LBC Express Cons: Poor transaction and communication of the personel in charge, Slower than traffic customer service, Did not receive my delivery, Missing miracle loss of the shipment.

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Guest

LBC bakit wla pa yong package ko ANG sabi 3 to 4 days pa delivered na bakit ANG bagal nyo

Guest

Regarding sa pinadala ko sa Lopez branch Tracking #:179796****84 na pinadala ko sa guinobatan albay,slzn nung wed 2/22 mga 6:30pm pero bakit sa receipt 2/23 ang date tapos idedeliver pa lang ng 2/24? advance ng isang araw ang PC?

kaya until now di pa rin nakukuha yung pinadala ko doon.. Ngayon lang nangyare 'to!

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