I sent 2 balikbayan cargo boxes, picked up same time but arrived separately. Extra large box came Sept 13, large box arrived Sept 18, 2016.
Extra large was slightly opened when received, LBC agent said this is due to the handling/moving of boxes, large box looks okay but when they opened it, MOST of the goods were missing! Di na kayo naawa, pinakialaman nyo talaga ang laman ng cargo boxes, hindi nyo alam anu pinagdaanan para lang mapuno un! How frustrating and disappointingl!
Its really true na BINUBUKSAN NG LBC ang mga boxes kasi hindi tampered ang balot! Shame on you LBC!
This person wrote the review because of "stolen items" at Lbc Express and attached a photo. Reviewer claimed that he or she lost $500 and wants Lbc Express to issue a full refund.
The most disappointing in user's experience was you people stealing. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.