Ordered a 3500 watt Inverter Generator from LAZADA. It was Shipped via LBC to Eastern Samar. Arrived seriously damaged due to crushing on the Top of the box. Got a return number from LAZADA. Shipped, dropped off at local LBC office on February 21, 2018. As of today (March 18 20-18) Its showing this.
March 05, 2018Arrived at TACLOBAN DISTRIBUTION.
February 21, 2018Accepted at ACCEPTED AT : BORONGAN.
After almost a month, it only made it to Tacloban!!(4 hours drive away)
Called LBC, emailed 3 times. NO REPLY AT ALL.
Thank god LAZADA is on the hook for it, not me.
Product or Service Mentioned: Lbc Express Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $21000.
Preferred solution: Let the company propose a solution.