Cebu City, Cebu
2 comments
Not resolved

Ordered 4 items from Lazada online, checking track & trace until now I did not receive my item 11 days already. Free delivery but status posted LBC for pick,what a service???!!!

Review about: Tracking System.

Review #566221 is a subjective opinion of a user.

1.8
Tracking Tool
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Delivery Service
Customer service
PRODUCT OR SERVICE
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Reason of Review / Monetary Loss Problem with delivery / Not specified
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LBCExpressSupport
#931261
Hi Sir/Ma'am! Please direct your concerns to us thru our facebook page https://www.facebook.com/LBCexpress or call our hotline at 02-8585-999 (Manila) and 1-800-10-8585-999 for Provincial. Thanks and have a good day!
Sampol Bulacan
Dubai, Dubai, United Arab Emirates #921631
Tracking No. 17934848557680 local shipment.Dec.17 for delivery as per LBC Sampol Sapang Palay Branch but until now we didn't received it.LBC staff Mr. Eric cp no. 639255511313 I called him today 14 times to follow up but he did'nt answer my call.Very bad experience and very poor service you have.I need to called from Dubai to Phils. just to contact Mr. Boy Policarpio 1 of your staff that the LBC Sampol branch give to my cousin but its useless.Giving Mr. Eric cp no. and Mr. Robert cp no. 639328603706 called him 4 times but electronic voice only. Mr. Boy Policarpio told me that he can not help me or track if where is you delivery boy because his on the holiday.Shame on you guys.You must consider the situation here that you have unhappy customer that calling from Dubai just to follow up the courier that you need to deliver from Dec. 17 but til now they didn't received in Phils.We just ask a favor to my husband co worker to send it in Phils. so our family will received it before Christmas than my husband will send it from USA.And I have to follow up and called one by one of your staff just to know where is the courier and when it will be deliver in our home.Boy Policarpio realy have no idea if where is our courier.I will not use this LBC at all and my friends know how bad is your service and they told me also that's the reason why they are using DHL.Wake up all of you in the office and find out where is our courier check my tracking number.We can not count on you guys specially... Show more

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