Lapu-Lapu City, Central Visayas
Not resolved

I called your LBC Express customer service and the rep drop the call when I asked for a manager how unprofessional is that?I just want the item under tracking number 179364397556 delivered asap!

The rep said I had no contact information but it was clearly stated on Xend Receipt see screen shot below that my contact number was indicated, it was specifically indicated to be delivered to Cynthia Joy Matuod at house no.

0769 Bankal Lapu Lapu City Cebu.I hope I will received a response within the day.

Review about: Item.

Review #555932 is a subjective opinion of a user.

Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Lbc Express?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Wheeling, Illinois, United States #948267
I just called 8585999 today and dial 1 for delivery and the call was dropped. I also tried the messaging on their website at and when I clicked the send button nothing happens. I do not know how to contact them. Is this the kind of service LBC has now? I am disappointed.
hi maam/sir ,we do apologize for what had happened.As per checking the last status of your shipment has been released to JOAN ESTRIBA (DDC POD) last november 10.If you still have any concern feel free to visit our pages.Thank you!
Our facebook page is:
Our Twitter page: @LBCexpress
-LBC Express Team

You May Also Like

"I recently filed a complaint: "I sent a package via air shipment intended for my daughter's birthday (Sep-27) and dropped it off at your branch office here in Stockton, CA at..." Read more
"Your LBC CarCar, Cebu branch has the poorest kind of customer service. My friend arrived at LBC Gaisano Carcar branch last Wednesday (3/23/2016) at 6pm to send our training materials..." Read more
"I sent a brand new cellphone unit to Mindanao but it never reach the recipient. I filed a normal letter of complaint to LBC branch demanding explanation of what happened..." Read more
"Consumer Protection and Advocacy Bureau(CPAB) 2F Trade and Industry Building 361 Sen. Gil J. Puyat Ave. Makati City, Philippines 1200 May 05, 2015 To Whom It May Concern; Kami po ay nakatira sa Sydney Australia at..." Read more
"We Make it Easy!- A delusional motto Cast: Mike- Super intendent of Construction for William Ryan Keith- Realtor preferred by William Ryan Lisa/Tiffany- Sales Representatives for William Ryan Ernie/ Ben-..." Read more
"I am writing a review for Direct Express prepaid debit for Government Benefits. I had read hundreds of dissatisfied consumers. I had unauthorized activity on my card, my claim was..." Read more
"I was excited at the idea of coordinates collection to put down the coordinates of where my wife and I met and have it stamped on a piece of jewelry..." Read more
"Posh Mark's policies make sense and sound fair, until one needs them. PM policy states item must be returned within 3 days or the sale is considered final. PM makes..." Read more