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5 comments

I sent 2 boxes 2nd week of September until now Dec. still in Manila for custom processing.

I could not believe it my friend send boxes in Oct & her family in Cebu already recvd it.

I been calling to find out & seems like they don't have an idea what the heck is going on. I been emailing them & no response really poor service trying to find another company or not sending any boxes at all.

Reason of review: Problem with delivery.

Location: Portland, Oregon

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Guest

Mron bang mag dedeliver na pinaships q na vitamins dto sa pina address q, mismo dto s work q s safwa al qashayi dammam.

Guest

Umak ,but they are not in many areas.

Guest

We have sent balikbyan boxes to Manila and surigao before. i ships the boxes thru forex.

There is no weight limit, no customs fees to pay. The box is guaranteed to arrive no later than 2 months.

The last box we sent made it to Surigao in 6 weeks. the number is 503-308****

Mailyn Voz

Hi Sir/Ma'am! May we ask for the tracking # of your shipment so we could verify its latest status and whereabouts or you may direct your concerns to us thru our facebook page https://www.facebook.com/LBCexpress or call our hotline at 02-8585-999 (Manila) and 1-800-10-8585-999 for Provincial. Thanks and have a good day!

Guest

The company needs a wake up call!!!! a good internal shake up is very much needed.

I have the same issue and nobody in the customer service department can give me an answer. I pity these front line people having to answer irate customers and they don't have a clue as to what to tell consumers.

if you try and post on their website, they promptly erase the post.

if you try and call them or email them... they have no answer for you or just give you the run around.

LOOK FOR AN ALTERNATIVE SHIPPING COMPANY that will show accountability!

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