Lbc Express - Promised a 35-45 delivery....ALMOST 3 MONTHS. DELAYED 3 TIMES. Audit and investigate LBC or close it down.
So, I send my 2 balikbayan boxes on August 20th expecting to be in the Philippines around the first week of October. Instead LBC decided to keep my box sitting here in the U.S.
for one month before actually departing U.S. port. And on the tracking website it delayed three times.... THREE TIMES.
First it said estimated arrival would be October 16, which was okay, it would be understandable, but out of nowhere it changed to October 23rd, NOW November 3!! This is unbelievable. What ever happened to your "35-45 day" delivery? I even called U.S.
Customs to confirm if there was any holds on any LBC shipment containers and they said they had no holds whatsoever for LBC since August. What is seriously going on LBC? The incoherent explinations you guys are making about why customers boxes are delayed, missing, damaged, stolen, makes it even more shady to trust and use your services in the future. Please dont use excuses as " Oh, Customs put a hold on the shipment OR its ship/vessel congestion" any person with a computer nowadays can research and or call the ports and or customs if there is such delays.
This was my first and now LAST time using your shipping services. Thank You.