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Hello, I'm having problem with my shipment to Cebu. I have made two so far to LBC, my first call was not returned, and awaiting a return on my second call.

My package was to be sent from branch office #51 control# 100**** Air paid for and to be shipped 3/28/15 to arrive Manila 4/5/15 it has not been received In Manila and was told it has not left the shippers port. I'm not sure what is going on, from the sounds of the other complaints these types of issues are consistent. Is the package actually held and shipped another method than what was paid for?

If my package was not shipped I will pick it up immediately. I will be taking action with our local government shipping / transportation agency for resolution if I do not get a prompt response.

Regards,

Eric

Reason of review: Problem with delivery.

LBC Express Cons: Bad experience--delayed delivery, No return calls.

Location: Las Vegas, Nevada

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Mailyn Voz

Hi Sir/Ma'am! May we request you to please direct your concerns to us thru our official facebook page at www.facebook.com/lbcexpress or call our hotline at (02)858-5999 or 1-800-10-858-5999.

May we know the tracking # of this shipment so we could assist you properly. Thanks!

Mailyn Voz

Hi Sir/Ma'am. For any concerns you may direct it to us thru our 24/7 customer service hotline at (02)858-5999 or 1-800-10-858-5999.

Our official Facebook page www.facebook.com/lbexpress. Thank you.

Mailyn Voz

Hi Sir/Ma'am! Please direct all your concern to thru our 24/7 customer service number (02)858-5999 or 1-800-10-858-5999.

Our official FB page www.facebook.com/lbcexpress or send us an email at customercare@lbcexpress.com. Thank you.

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