LBC Express - Poor delivery services of packages , no sense of urgency! No commitment to customer...
We are asking for the staff in lbc cainta warehouse to expedite the delivery of 2 packages tracking no 111401**** & 111401**** by calling the 858**** but nothing happened for our request.Im calling lbc customer care for consecutive weeks but no quick response sa pakiusap namin , knowing the packages were already in cainta warehouse since april 20. Until now April 25 the packages were not delivered dahil yong may ari ng package na nagpadala dito sa Pilipinas ay babalik na sa australia.
Gusto lang naman sana makita niya na dumating yong packages niya na maayos .
But walang magandang feedback kaming narinig. This is the last time kami magpapadala ng package galing international due to disappointment and frustration , where is your company values and company mission...
Reason of review: Problem with delivery.
Preferred solution: Deliver product or service ordered.
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Comments
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Same experience with my 3 XL Balikbayan boxes. ito ang mga Tracking Numbers..104** *** ** (* XL Box)
104** *** ** (*nd Box)
104** *** ** (*rd Box)
DELAYED DELIVERY!!!!
Sa text ng LBC it would take daw 10 days to deliver!!!! OMG