I sent an "important" document together with my liquidations at LBC-SM City Cagayan de Oro thru Mark Donner Cabeguin, associate. After 3 days, the recipient told me that she received the other documents but the important one was not there.
I trusted LBC because i've been sending the same docs almost once a week for 2years with no problem encountered at Limketkai Branch but when I happened to send it at SM-CDO for the vey first time, i lost something!
Are you guys having some hocus focus here? LBC managament , you should a look at these claims.