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52 comments
Customer service 1/5
Diversity of Products or Services 2/5
Exchange, Refund and Cancellation Policy 2/5
Insurance Quality 2/5

I purchase a Samung TV at Lazada 24 inch together with the Jbl headset and iphone battery. The 2 orders i placed already arrived 4 days prior to the expected delivery date however the TV really that sucks.

I monitored my item in LBC tracking to verify when will it be delivere and what happened. Btw LbC tracking # is 791011****88. The expected delivery to me is dec 19 howver my item arrived at dec 18 in Cavite North delivery hub and upon checking tracker, there's no more update afte that which i woul say that my package already sits in their stock room for couple of days and no one trie to delivery it to me as of this moment. Lazada said that give them 48hours after they recieve the item at LbC but it's been 3 days already and im expecting the package before christmas!

Can you please do something about this?

If this ever happened again! I will never use LBC nor attempt to buy items with your affiliated store anymore!!

Reason of review: Order processing issue.

Location: Robinsons Place Imus, Emilio Aguinaldo Hwy, Imus, 4103 Cavite, Philippines

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Willa Oje

Same here! My package from Dubai was stuck at Cavite North Delivery Hub.

Landline nila out of service. Ng email ako sa customer service ang sagot mg uupdate lng sa tracking! LBC pakiaayos naman service nyo! Bacoor lang hnd nyo maihatid agad.

Mas matagal pa kayo sa Custom Clearance processing! Mg hire kayo ng maraming tao para patunayan yang mabilis nyong service.

Guest

Yung nagbayad ka ng pagkamahal mahal kasi urgent ung pinadala mong documents tapos biglang sasabihin reschedule ung delivery dahil close ang bahay nyu ? tapos idadahilan walang contact number na binigay c sender ?

pano nangyare na natunton nyu ung bahay ng wala kayong tinatawagan ?

at laging may tao sa bahay namin pero sasabihing walang tao ! anu patawa lang LBC cavite north HUb ???

Guest

22 days from Dubai to Manila... 1 day from Manila to cavite north delivery team 6 days na wala pa rin??? Sa bacoor lang naman ang delivery..!!!

Guest

My package arrived at cavite north hub on 18th of Dec. But until now It wasn't delivered yet...

Pls. Acknowledge...

My package tracking number is 200092****82274. Please people had been waiting for that package...

Guest

sa mga nabasa ko na review dto halatang may problema nga talaga ako. wala sa bahay ung receiver pero upon checking sa tracking received na daw nung receiver!!!!

samantalang nasa ibang ibayo ung receiver at that time na dineliver nila. Basta basta nalang ba kayo ngpapareceive sa iba kahit di nyo cgurado kung un nga ung totoong receiver. Sa panahon ngyon, walang duda na marami magiinteres na sa mga ganyan. Ang init ng ulo ko at kumukulo dugo ko.

tagal tagal ko na ngpapadala ng LBC tapos may ganitong kagaguhan ako malalaman. pag nalaman ko na sa iba nyo pinareceived ung box o ung mismong delivery team ang nginteres sa padala ko.. hindi ko kayo titigilan. hangat hindi nyo naibabalik ung dapat.

Privacy privacy pa kayo pinagsasabi! Bulok na sistema nyo!

Myrna Mco

Mga tolonges na taga lbc, gumising kayo. Ang liit ng lugar ng Cavite lahat ng order ko na dumaan sa inyo puro Reject at door step.

Pinag hintay nyo kami ng matagal taz ma rreject lng. Sayang ang binabayad sa inyo.

Mag sara na kayo. Wag nyo na agawan ang mga courrier na maganda serbisyo

Guest

talaga naman palang daming ngrereklamo sa service ng LBC Cavite North. From Taiwan 3days...From Manila to Cavite 2days....

Cavite to cavite ano na? 12days na nasa inyo?

Bakit di nyo maayos serbisyo nyo? Kilos kilos din gawa din ng paraan management team.

Guest

Tangina niyo mag iisang linggo na yung item ko sa Cavite North di pa na d-deliver sa customer ko yung mga gamot. Magka covid sana kayong mga putangina kayo.

Panira kayo ng negosyo!!!

Mahal mahal ng singil niyo sa shipping fee tapos di niyo mabigay maayos na serbisyo. Talo pa kayo ng J&T.

Angelica Tqk

Ilang linggo na nakastock yung parcel sa inyo, magkacancel na lang lahat lahat buyer ko. sinisira nyo negosyo ng mga nagoonline selling Grabe trece cavite to imus cavite lang halos 2 weeks na galaw galaw naman

Guest

Bakit wala pong nasagot sa phone call maging sa text? Nagriring ang landline pero walang nasagot.. Please answer po Cavite North..

Guest
reply icon Replying to comment of Guest-1923470

Ano pong number nila? At san po sila located? Ako rin po may package na di pa dumadating.

Guest

Ilang araw po ba ang aantayin bago maideliver pag nasa Cavite North na ang package?

Cleto Koj

Our box stucked at Cavite North since Sept 2. We followed up yesterday because we badly needed important things inside, my husband personally went there and they said wait for today. We waited the whole day but still didnt receive!!!

Chara Wlc
reply icon Replying to comment of Cleto Koj

Anu po number ng cavite north warehouse samin din sept 1 pa nasa cavite north warehouse

Auriana Bic

Tracking 115249**** stuck with cavite north delivery team since sept 2. Two shipments that arrived later than that i have already received.

But this one i havenโ€™t received. Please help.

Guest

Sobrang tagal ng delivery niyo tapos sasabihin niyo incomplete address. Napakaliit po ng loob ng zone para di niyo makita.

Ang dami niyong dahilan. kung di kayang i accomodate wag ng kumuha ng kumuha ng isiship.

Gigel kayo! Pakiayos yang serbisyo niyo.

Guest

Same issue! *** tracking update..

maghihintay ka maghapon para hintayin yung package pg update sa gabi nakalagay walang tao sa bahay at sarado. 3 days na yun at yun pa din rason!

Hindi na lang ilagay kung sang branch dumating para ako na lang mag pick up! Wala man lang reply sa mga email!

Guest

Boycott LBC!!!!

Guest

Ganyan din ang nangyayari sa akin ngayon. Stuck sa Cavite North Delivery Team for 4 days na.

Timmy Tzh

Bakit kailangan pang puntahan sa delivery hub North Cavite ang package na ipinadeliver sa inyo?! Ang mahal mahal nyo sumingil tapos ganyan ang serbisyo ninyo.

Hindi nyo man lang tawagan yung mga receipients nyo at iinform yang address, nakalagay lang sa tracking number nyo nasa Cavite North delivery hub! Kailangan pa kaming mageffort sa internet to check kung san ang address. FACE MASKS yang pinadeliver ko BADLY NEEDED tapos papaluntahin nyo pa??!

Ibang klaseng serbisyo! Walang kwenta!

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