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I send my parcel last august 31,2017 under the name of judith g. almagro with the tracking #179846****92 yesterday i recieve a sms under lbc express padala that my parcel was recieve by JOHN CRUZ which we didnt even know that person and it was not a staff in our good office my concern is why they give the parcel which is not the right person to be given.

I was at the branch of LBC express branch at sm ecoland in Davao city this morning at 10:35am they said the customer care will call me this day but untill now we didnt recieve any feed backs or any sms or even a call i even call the branch of sm ecoland LBC. I was so wooried becuasewe trust your company for a long time but now what happen the said parcel was content of 4passport of the applicants. Please i need a result in this situations before we go to our legal advicers.

Hope for your considerations. Thank you and God bless Respectfully your, Jeanette ombao

Reason of review: Problem with delivery.

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