State: Manila City: San Juan Clear all filters (13 of 1890 reviews match)
filters
State:
City:
Product:
Show

LBC Express in San Juan, Manila - Slow Delivery, Bad Service

LBC Express - Slow Delivery, Bad Service
I've been waiting for my parcel to arrive, tracking says it has already arrived at Angeles Mabalacat Del Hub. It should have been delivered already but up until now there are no updates! Been trying to call their Marquee Mall branch to ask for that hub's number but no one is answering. Even searched online but did not find any contact numbers either. I'm really disappointed and I will advise everyone I know to never use lbc's shipping service. Filler filler filler {{Redacted}}
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
I didn't like
  • Nobody picks up the phone
  • Very frustrating poor service undependable service
  • Inconsideration
#1205345
Reply to reviews
Show

Lbc Express - Express Delivery Service Review from San Juan, Manila

They failed to deliver my parcel 3 times. They made me wait for 3 days! Reason daw is volume of delivery. Sabi ng agent twice lang daw dapat di madeliver pero ano to 3rd time na wala pa din? Tinanong ko kung paano sila nakikipagcoordinate sa delivery hub. Through email lang daw and hindi naman sila sinasagot ng delivery hub so wala din kwenta lahat ng follow up. At wala na silang ibang ginawa. Hindi ba dapat may proper communication na sila? Kung madaming idedeliver hindi ba dapat madami din nagdedeliver? Sobrang pangit ng customer service. Walang naiitulong yung agents. Sayang lang oras mo sa pagkausap sa kanila kasi wala din naman silang nagagawa. Sobrang walang kwenta!
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#950637
Reply to reviews
Show

Short Review on July 21, 2016

NAG ORDER AKO SA LAZADA NG 2 ITEMS FOR MY BABY TO BE PAID CASH ON DELIVERY EXPECTED DATE NA MAKUKUHA KO AY NUNG JULY 15-16 PA UNTIL NOW WALA PARIN.!!!!JULY 21 NA NGAYUN.!!!
#886097
Reply to reviews
Show

Lbc Express Delivery Service Review

Delayed. Made me comeback twice. Did not notify me for the delay. Did not call or text me ksi daw kulang address eh when it was sent the sender said for pick up.
1.0
Details
Customer service
Product or Service Quality
#876486
Reply to reviews
Show

Other Product Review

Kilan po dadating ung order namin?
#754476
Reply to reviews
Show

Lbc Express Shipping Review

Bakit ang tagal NG package Ko pinadala Sa akin Saturday from cdo to San juan Manila day1 to day 1 ok. Lang malate ng kunti importance pa NAman yun dahil order NA sa kin yun Tapos nag check Ako sa LbC site niyo kanina pa nakasulat NA Delevery to Ortigas hub check time 5:30 ang nakalagay until now d pa dumating sa greenhills ang lapit lng Bakit anong dahilan
#695460
Reply to reviews
Show
Lbc Express - Delivery Service Review from San Juan, Manila
I ordered a cardigan from my friend who happened to be an online seller. We actually do one-day shipping since we prefer to get the item ASAP. Last 08/15/2015, the day that she shipped another parcel, we're expecting to get it 08/17 but as I have checked your website...
Read more
Anonymous
Anonymous

We have tracked it and found that your complaint was supposed to be filed on our actual website..not on Pissed Consumer...therefore we have cancelled your order..kept your mon...

1.0
#684720
Reply to reviews

LBC Express - Review in Shipping category from San Juan, Manila

LBC baguio centermall.Poor customer service.We already did our part to send auth letter,asked sender to include name of recipient.4 days in a row.sayang oras at pamasahe.Kulang sila sa training,no personal judgement only one letter lng sa signature e ayaw tanggapin halos lahat ng letters e parehas na.kulang sa utak ung employee,saan nman kukuha ng 4 na ID kung ifoforge lng signature ko sa letter?4 na ID na pinakita and ayaw p rin and they never check their email kung nagsend na main office nyo about additional recepient.Ano ba yan kulang sa training?Gnyan nyo ba tinuruan mga employees nyo?one thing more,kung tlgang strict..bkit ung pnapadala nmin directly sa house they never asked ID khit wala receveir,sa guard nga pde nila iwan ung item.Palitan nyo employees nyo sa LBC baguio centermall or itrain nyo ulit,gumamit ng common sense.
#676314
Reply to reviews
Show

Lbc Express Shipping Review

Gustu ko LNG tanungin kung Hindi ba valid ang i.d. qo Sa LBC timog delta kasi dapat daw nilagyan ko ng picture Sa likod. As far as i know pinucturan nko Sa computer mismo ng LBC branch n ngbigay skin, and recently LNG in update yung id qo Sa LBC. Bakit ayaw tanggapin Sa timog branch at hinihingian pko ng I bang I'd. Its so happen n yun LNG dinala ko.kasi halos every week kumuha nman ako ng money.
#675941
Reply to reviews
Show

Contact LBC Express Customer Service

Mailing Address:
LBC Express, Inc.
5/F Star Cruises Cenre Newport Cyber Tourism Plaza
Pasay City, Manila 1300
Philippines
Phone:
(866) 377-1192
All LBC Express Contacts
Very poor service...grabe!!!..we need the package para madeliver on time kaya nag LBC ako..un pala mas nadelay...imbes n makatipid sa pagpapadala sa ibang bansa ung package kasi papasabay n lang sa pupunta dun...pero eto,mas mapapamahal pa kasi pinadala ko sa pagadian...
Read more
LBCExpressSupport
LBCExpressSupport

Hi Sir/Ma'am. Please direct all your concern to us thru our 24/7 customer service hotline at (02)858-5999 or 1-800-10-858-5999. Our offical FB page at www.facebook.com/lbcexpr...

Anonymous
iHateLBC

Buti ka pa nadelay lang yung sa akin dinisposed nila ng hindi man lang iniinform ang sender or recipient. If you call their hotline numbers, their teller will just tell you th...

#614418
Reply to reviews