I'm working in Dubai and bought 2 watches. My trusted online seller sent the item through LRC which is a corporate partner of LBC. The item was received by LBC last May 13th and the shipping will only be from MANILA to Angeles Pampanga. I have called LBC customer service team everyday. since then they always tell me that it will be shipped tomorrow and so on. Until just yesterday I have spoke to their TEAM LEADER Jen Cruz and assured me that she was able to talk to the team leader of Mabalacat Delivery HUb and confirmed that indeed the item is there and it will be shipped the next day, she even told me that she will call me back for the update of my package which never did happen.
Today, I called her again and she informed me that the ITEM IS LOST!!!!! I was so shocked because just the other day she confirmed that my package was ready for delivery.
This kind of service from LBC is really disappointing!!!!! I have sent this story to the media to help not only me but all those victims of LBC services!!!!! we paid for a good service! we gave our trust! If this is what happens to our packages people should choose to be with some other courier who deliver what they have promised!
More Review Details
- Reason of review:
- ALL IS A PROBLEM WITH LBC!
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Product or service
- Watch Shipping
- Review category
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Hi, afternoon po. Ako po si marissa dabban nagcocomplain. Gusto ko lng magreklamo regarding s padala q tracking no. 1046530550 at # 1046530542. Bakit ganyan n po ang nangyari s..."
- "I just want to share how LBC's incompetency and unprofessionalism ruined my 2 week supposed to be PAID SICK LEAVE. MARCH 25, 2013 - I was sick and couldn't go to work,..."
- "How come my package is misrouted?it has an address in the package?..."
- "My parents took my son to get a hair cut at the Smart Style within the Walmart in Beeville, Texas. The haircut he received was very crooked and looked like..."
- "This app is so close to a scam, but not, I'm surprised the pros haven't completely rioted yet. Yes, it looks all snazzy and cool with its neato UI/UX design..."
- "Only ordered one item from the company original soe gear and have to say i love what i got. Ordered theyre wallet that they sekl to try out the products..."
- "www.electio-invest.com a Dubai based company recently cold called me pushing "technology metals" very interesting on first review! Further digging shows that "technology metals" are actually Rare earth Metals- which was a..."
- "I was crying in the airport yesterday because i was told in the Dubai airport that this ticket flyt 8AVRQ7 is not exiisting in the system. I went and Chase..."
- "Supplier delivered a Faulty PCB in OPEN Original Siemens box. Not Replacing. Dispute Settlement and Buyer protection process...it is NON-Existent..Seller Sold the Item as NEW. but Supplied Faulty in Siemens..."