Dubai, Dubai
2 comments
Not resolved

I'm working in Dubai and bought 2 watches. My trusted online seller sent the item through LRC which is a corporate partner of LBC. The item was received by LBC last May 13th and the shipping will only be from MANILA to Angeles Pampanga. I have called LBC customer service team everyday. since then they always tell me that it will be shipped tomorrow and so on. Until just yesterday I have spoke to their TEAM LEADER Jen Cruz and assured me that she was able to talk to the team leader of Mabalacat Delivery HUb and confirmed that indeed the item is there and it will be shipped the next day, she even told me that she will call me back for the update of my package which never did happen.

Today, I called her again and she informed me that the ITEM IS LOST!!!!! I was so shocked because just the other day she confirmed that my package was ready for delivery.

This kind of service from LBC is really disappointing!!!!! I have sent this story to the media to help not only me but all those victims of LBC services!!!!! we paid for a good service! we gave our trust! If this is what happens to our packages people should choose to be with some other courier who deliver what they have promised!

Review about: Watch Shipping.

Review #639781 is a subjective opinion of a user.

1.0
Delivery Service
Reason of Review / Monetary Loss ALL IS A PROBLEM WITH LBC! / $20000
Preferred solution Deliver product or service ordered

Had an Experience with Lbc Express?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1164838

I was also a victim of package pilferage by lbc!

LBCExpressSupport
#988677

Hi Sir/Ma'am, May we request to please direct your concerns to us thru our official Facebook page at www.facebook.com/lbcexpress or email us at customercare@lbcexpress.com. May we know your tracking number so we could assist you properly. Thank you!

You May Also Like

Lbc Express Delivery Service Review from Kuwait, Al Kuwayt Lbc Express "Hi, afternoon po. Ako po si marissa dabban nagcocomplain. Gusto ko lng magreklamo regarding s padala q tracking no. 1046530550 at # 1046530542. Bakit ganyan n po ang nangyari s..." Read more Lbc Express - Undelivered Package due to incomplete address Lbc Express "Sent package w/ tracking number 179774924264 on 16 Feb 2017 which as of this writing has not been delivered. Called the Iligan City LBC office and informed me that the..." Read more Lbc Express - Delayed Delivery with ambiguous reasons & unfulfilled resolutions Lbc Express "Here's My email to them, it was a long letter so I figure to just repost it here. Please read. I'm one of your pissed-off customer. Here's my case: 1...." Read more Lbc Express - Failed delivery Lbc Express "i have been waiting for my package from lbc deivery two days now but until now its nothing. to my surprise i found out in their website the reason was..." Read more Heartland Rvs - Love the layout but very poor workmanship indeed Heartland Rvs "My husband and I purchased a Heartland Prowler 25 ft. Before we purchased, we were interested, not only in the layout and amount of storage space, but more importantly we..." Read more Spiritual Quest Rocks! Spiritual Quest "I first came across Spiritual Quest when Rick was working out of his garage some dozen years ago. It's been great to see the business grow over the years due..." Read more Gazelle - Sent the wrong phone, then can't exchange Gazelle "I ordered a Verizon Iphone 6s plus. They sent me a GSM unlocked phone that will not work on verizon. We used the affirm payment plan to check out. So......" Read more Tyson Foods - FLYING BIRDS Tyson Foods "To whom it may concern-Tyson Chicken. I Recently purchased a 14 piece pack of chicken wings from Walmart and decovered to my shock that when I open the pack to..." Read more