Dubai, Dubai
2 comments
Not resolved

I'm working in Dubai and bought 2 watches. My trusted online seller sent the item through LRC which is a corporate partner of LBC. The item was received by LBC last May 13th and the shipping will only be from MANILA to Angeles Pampanga. I have called LBC customer service team everyday. since then they always tell me that it will be shipped tomorrow and so on. Until just yesterday I have spoke to their TEAM LEADER Jen Cruz and assured me that she was able to talk to the team leader of Mabalacat Delivery HUb and confirmed that indeed the item is there and it will be shipped the next day, she even told me that she will call me back for the update of my package which never did happen.

Today, I called her again and she informed me that the ITEM IS LOST!!!!! I was so shocked because just the other day she confirmed that my package was ready for delivery.

This kind of service from LBC is really disappointing!!!!! I have sent this story to the media to help not only me but all those victims of LBC services!!!!! we paid for a good service! we gave our trust! If this is what happens to our packages people should choose to be with some other courier who deliver what they have promised!

Review about: Watch Shipping.

Review #639781 is a subjective opinion of a user.

1.0
Delivery Service
Reason of Review / Monetary Loss ALL IS A PROBLEM WITH LBC! / $20000
Preferred solution Deliver product or service ordered

Had an Experience with Lbc Express?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1164838
I was also a victim of package pilferage by lbc!
LBCExpressSupport
#988677
Hi Sir/Ma'am, May we request to please direct your concerns to us thru our official Facebook page at www.facebook.com/lbcexpress or email us at customercare@lbcexpress.com. May we know your tracking number so we could assist you properly. Thank you!

You May Also Like

"Last Friday we have a transaction with my friend nagpadala sha sakin ng 12:26 ng tanghali august 28 she says that I can claim the padala tommorow in the after..." Read more
"I dont know what the *** is causing the delay of my delivery. Its been ages. Cavite north hub delays the delivery of the products. I thought we should be..." Read more
"Please deliver today the parcel to the address I given today on LBC Dear management,I wanted to ask the assistance regarding my parcel sent to Malaysia last May 25, 2016 ..." Read more
"ang cartoonnko sira at mga damage ang sa loob at my nawawala ..." Read more
"Purchased 4 peach trees, 3 cherry trees, and 3 grape vines. Two of the peach trees arrived in bad shape, the roots were dried out and broken. The trees were..." Read more
"Good Day I went to Singapore for holiday from 23-26 March 2017. On 26th march, i went to 7-ELEVEN, address 7-11 #368, 60A Orchard Rd. #01-03 S(238890), around 14:28 to..." Read more
"Warning to anyone who considers using James Harris or one of his affiliated movers. James Harris is a welshing DEADBEAT and NOT an honorable man of his word. James Harris..." Read more
"Paid $75 for a clean. She came and wiped off the coffee table in the living room and ran the vacuum in the master bedroom. Made a half-assed attempt at..." Read more