I sent an important document to Supreme Court of the Philippines through this courier because they claim to be the Hari ng Padala and it will be only take 24 hours for the sendee to received it. I sent it May 21, 2013 and was received by Manila LBC Delivery Team on May 22, 2013, 7:25 in the morning (per LBC tracking service).
But sad to say it was not delivered on that day. I follow up the following day, May 23, called their customer service hotline for FOUR (4) times, only to be told that it was for delivery and to wait until 7pm because it's up to that time that they deliver. It was an IMPORTANT document that was DUE the day before and you will tell me to wait until 7pm to know if they deliver it OR NOT? The ending story of the day is - SENDEE DID NOT GET THE DOCUMENTS AGAIN ON TIME!
LBC let you track your package but they can not track their own employee who delivers the package...tsk, tsk, tsk.
I am very disappointed with their service. Please improve it.
Reason of review: Problem with delivery.