Made a complaint about the service two days ago about a small package that has never left Hong Kong for Manila by AIR, a process that should only take half a day since flights from Hong Kong to Manila are just over 2 hours yet the package is still in Hong Kong one week later.They up date the shipping status, probably for my benefit showing the package "actually" departed Hong Kong at 00:00:36 hours on 15 June, Wednesday.
They showed an estimated arrival in Manila on the 15 June with an "actual" arrival at the airport in Manila at 00:00:51 hours. Unless LBC is using north korean rockets, it is impossible for the package to leave HK and arrive in Manila in 15 seconds.
Further to that, it is now 24+ hours later and there is no further update.Who is running this circus???
Attached is the estimate we got for the shipment at $51HKD (plus valuation) and what they actually charged at $113HKD.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Value for money|
|Product or Service Quality|
What I liked
What I disliked
- Cant run a courier service
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Hello, Good Day! I would like to get a claim for a refund. Just to give you an idea.I'm a seafarer.My flight was originally scheduled last December 26, 2015 6:30 am..."
- "Hi LBC,.. I send my baggage last August 29,2014 and it takes 3 months more before my family received...Its ok if its late to arrive but the Thing which I could..."
- "Yesterday at around 2:30 pm i visited the LBC aparri branch to claim the watch my cousin sent me from Manila,however the two ladies who are on duty said that..."
- "I ordered carry out pizza by phone with only chicken and green pepper as toppings. But when I started eating the pizza at home, I found there were 2 type..."
- "We have had several epic fails with otterbox but we got the new samsung galaxy s7 for my husband on black friday. They didnt have any lifeproof cases in so..."
- "OMG DONT RENT FROM THEM!! They are slum lords! Online the pictures were of a nice house. I rented via internet moving from Florida to Indiana. What I got was..."
- "Bought a rifle for almost $1,000 and has a caving dent on the dust cover, of course the display rifle was perfectly fine. Seems like they chose to give me..."
- "Terrible customer service I ordered 2 Canvas couple of days ago as soon as did my purchase I noticed my canvas were black & white and I sent you guys..."