Product: Lbc Express Pick Up Service Clear all filters (34 of 34 reviews match)
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Lbc Express - Service Going Downhill

This is becoming such a disappointment. You make an appointment for pickup, change you daily schedule then no pick up, no call, and when you check the next day too bad, can't get any help.
3.0
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Lbc Express Pick Up Service
#1209872
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Lbc Express - Absolutely Diabolical & Abysmal Service

Over 3 weeks ago I booked a collection to be made in the UK and had to pay the cost there and then. 3 weeks have gone by now, and despite numerous emails requesting why, I have not had a definite response from Customer Services, just 2 email replies that they are looking into it and will respond on the matter asap
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
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Lbc Express Pick Up Service
#1203265
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dumating yung package sa warehouse tinambak ng ilang araw dun tapos binalik sa manila scs returns na mukhang pabalik na ng korea,.tinanong ko kung bakit d man lng dineliver, e ndi daw talaga nagdedeliver dun sa lugar namin, bakit di dinala sa branch ng bayan namin...
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Lbc Express Pick Up Service
#1201880
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I'm sending a box in the Philippines today and it's the date given to me when I call the 800 number to pick up my box.When the worker came here he sees for the bigger my box says he's coming back because he needs somebody to help him cause the box was so heavy and big....
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Lbc Express Pick Up Service
#1144319
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I scheduled for pick up for my balikbayan box.I waited for 4hrs coz they 9-12 after 12 I called I found out accourding to Susan it didn’t got through! I cancelled everything just to wait for nothing. Then she said I’ll be priority the next day. I’ll wait 9-10 she even...
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1.2
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Lbc Express Pick Up Service
#1132996
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Lbc Express - Inefficient Customer Service

LBC trice cancelled the scheduled pick up from our house. On those instances LBC rep argued for schedules not matching ours. They only stopped when told we will just send it by other forearder. The reps were very arrogant during those times despite of being a customer for almost 3 years. Anyway, we started searching for a new forwarder.
1.0
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Lbc Express Pick Up Service
#1112813
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I called for pick up (2 boxes), nice girl gave me BOOKING# for pick up, and they never showed up!No calls, no nothing. Unreliable. They should close! I called again, and girl says at their 800 number that we will contact you for new pick up date, no time frame, evident...
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Product
Lbc Express Pick Up Service
I liked
  • I like the sweet talk with their call center
I didn't like
  • Shameless management
  • You call them
  • Never show up on the scheduled pick up
#1101686
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I booked on aug 24 for pick up of box on aug 29 and sept 5 and order of new box ln aug 25.Aug 25 box came however today nobody has been messaging or calling me to pick up my box schedule aug 29, with first agent roselle told me that my booking for today is ongoing, and...
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1.8
Product
Lbc Express Pick Up Service
#1093634
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I'm so pissed off to the guy who called me yesterday 1 of your staff he pick up my box to my old house .He called me like I'm the 1 who got a mistake . Showing don't have respect to there customer . He yelling on the phone while he talk to me the house owner told me he...
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Lbc Express Pick Up Service
#1076300
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Lbc Express Pick Up Service Review

Went to LBC express branch in Bin Mahmoud on 6/4/17 to have a box picked up. I completed a pickup form and we agreed to have the box picked up between 10AM to 12Noon next day. Called toll free number twice for follow up. Box was picked up at 2:20PM. Very poor service, poor system and not respectable of other people's time.
Product
Lbc Express Pick Up Service
#1031042
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