Lbc Express Next Day Delivery Service Review from Quezon City, National Capital Region
We pay next-day delivery, and yet they remorselessly say "walang assurance" that your item will arrive on the said day.Item was supposed to arrive May 28 but it hasn't and no one knows where the item is.
The status is "forwarded" since 5am, forwarded from their Pasay sorting office. They do not track the vehicles or drivers they dispatch and so your item can very well get lost yet they will not even be able to help pinpoint the staff responsible for the loss. Useless contact center who say that they "note" your concern, but will not issue you a ticket and so no one will contact you again about your concern.
You are on your own with them.This is certainly something the DTI should look into.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
|Diversity of Products or Services|
|Value for money|
What I liked
- Online tracking
What I disliked
- Long delays
- Lack of communication
- Incompetent customer service
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Better use consignee rather than your own people which not taking care and stealing the contents of the box. batter add precautions and implement rules to avoid this kind of..."
- "I want to track my box it was pick up to me last november 16,2014 then until now i cant track my box .. When i track it ,it says..."
- "I had my LBC Large box picked up here in al ain uae on august 9, 2016 by a certain Aladin Reducto. And on august 31, 2016 upon checking on..."
- "Until now my refund request is zero. I think hellopay is a SCAM and Lazada has to pay. Submitting this review, i thought might help but until now, nothing happened...."
- "Just in case you're considering Champion for a new patio door, I'm here to warn you to find another brand of door in the landfill, and have it installed in..."
- "My parents took my son to get a hair cut at the Smart Style within the Walmart in Beeville, Texas. The haircut he received was very crooked and looked like..."
- "Para akong binuhusan ng malamig na tubig! na scam yata ako sa LAZADA!! Bakit ganon? Nag order ako ng 3 items worth almost 2,500 gamit ang card ng anak ko..."
- "NAKARECIEVE AQ NAG EMAIL FROM LAZADA REGARDING Call Summary : 381555296 : No Item received, ticket # is 3195182, NA NASEND NA DAW NILA UNG COMPENSATION VOUCHER NG ITEM NA..."
- "I just want to complaint about LBC Express Branch in Harrison Plaza. I went there last wednesday (June 22,2016) to return an item that I bought from Lazada which was..."