Lbc Express Next Day Delivery Service Review from Quezon City, National Capital Region
We pay next-day delivery, and yet they remorselessly say "walang assurance" that your item will arrive on the said day.Item was supposed to arrive May 28 but it hasn't and no one knows where the item is.
The status is "forwarded" since 5am, forwarded from their Pasay sorting office. They do not track the vehicles or drivers they dispatch and so your item can very well get lost yet they will not even be able to help pinpoint the staff responsible for the loss. Useless contact center who say that they "note" your concern, but will not issue you a ticket and so no one will contact you again about your concern.
You are on your own with them.This is certainly something the DTI should look into.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Value for money|
|Product or Service Quality|
What I liked
- Online tracking
What I disliked
- Long delays
- Lack of communication
- Incompetent customer service
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "L-BOO-C I ordered two items from Lazada last Dec. 17. One of them has already arrived 'coz it was shipped thru LEX. The expected delivery date for the remaining item was..."
- "I told my brother (who's in Tarlac) to send the baby pictures of my 11 yr old daughter here in Laguna thru LBC. This was on Feb 2, this year...."
- "First off, don't tell your customers to send their PM on your FB page because you don't F$%@n answer. Ilang beses na akong nag PM sa FB page niyo, kadalasan..."
- "NAKARECIEVE AQ NAG EMAIL FROM LAZADA REGARDING Call Summary : 381555296 : No Item received, ticket # is 3195182, NA NASEND NA DAW NILA UNG COMPENSATION VOUCHER NG ITEM NA..."
- "I am worried whether the product delivered to me is legit or not. The product is just wrapped in a plastic bag and is just tightened by a typical scotch..."
- "We pay next-day delivery, and yet they remorselessly say "walang assurance" that your item will arrive on the said day. Item was supposed to arrive May 28 but it hasn't..."
- "This company offers drop shipping on their sites so you can sell their items on e-Bay.com and the items never sells, all crappy stuff. You call them to cancel and..."
- "I been smoking your brand for years and I'm seriously thinking about changing brands due to the poor quality I am now getting. Your cigarettes are now much less packed..."
- "if this is how walmart ships items i will no longer buy from them and on top of it I was told since the items that I purchased were from..."