Lbc Express Express Delivery Service Reviews

1.8
(6 reviews)
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They failed to deliver my parcel 3 times.They made me wait for 3 days! Reason daw is volume of delivery. Sabi ng agent twice lang daw dapat di madeliver pero ano to 3rd time na wala pa din? Tinanong ko kung paano sila nakikipagcoordinate sa delivery hub. Through email lang daw and hindi naman sila sinasagot ng delivery hub so wala din kwenta lahat ng follow up. At wala na silang ibang ginawa. Hindi ba dapat may proper communication na sila? Kung...
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I've order a package within a week just before the holiday and I'm expecting to be delivered within a 4 days or lesser than that maybe 3 or 3 days, now for me I live in province along the national road, for my criteria 4-5 days of waiting is GOOD 6-7 SATISFACTORY 8-10 EPIC FAIL, Still waiting for my package though and hope that you'll not arrived when I'm not in my house.And the "CHAT WITH US" so called customer service is not active!? I MEAN?!...
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1.5
I didn't like
  • Delayed pick-up
#947625
Lbc Express - Promised they will re deliver but no show.
According to LBC my shipment was undelivered last October 19 because it was refused to accept by Diane Magallon (concierge).We have requested our assigned team to redeliver your shipment. We will revert to you for any updates. Then they started telling me on 24th that my package is going back to LBC warehouse. I been calling LBC since October 18 after I got the tracking number. Does LBC really communicate well? I'm in the office 9am to 630pm....
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Lol, LBC express, express means fast in terms of courier companies but *** do i know, LBC "Express" uses ship even if the target delivery area is at Mindanao PH from Luzon PH, like what the ***, they said estimated time of delivery is 09/23/16 but today is 09/24/16 and it is still forwarded to cagayan distribution here in mindanao and still in transit like what the ***, it is obviously being forwarded via a ship since 09/23/16 at 2.09am. I...
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We sent 2 balikbayan boxes on June 2015. We asked the agent if it has been sent to Sydney as the departure port for LBC is in Sydney. We never heard any update from them for 3 months. Then we tried to contact LBC Manila and told us that the boxes are missing, it didn't arrive in LBC Sydney so the boxes were lost during the transit from Brisbane to Sydney. We asked them to pay us for the contents of the boxes (approx. $ 1600). They said it was...
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1. I had to send very urgent notarized documents to a bank in HK. On the envelop, I wrote the name of the bank, the department, the location ( 5th floor, room 514) and the complete address. LBC refused to take it because they need a name of a physical person....well, who knows the name of the bank employee who should receive the shipment? This is an absolute no-sense, but considering the level of instruction of some LBC employees, I chose to go...
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I experience now a not deliver item in LBC Surigao City.my packaged had arrived on 23rd then they txt me that my package had arrived so i text them that kindly deliverd it to me because it is COD. But they never deliver it so i checked the status of my tracking number and it indicate that PEN No payment. how can I pay if they did not deliver my package?? so I wait more days in case they will deliver it to me but until now no package deliver on...
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1.0
I didn't like
  • Unprofessional customer agent
  • Poor transaction and communication of the personel in charge
  • Waiting the whole day for pick-up
#907407
Package was received by LBC on July 19th, and was supposed to be delivered between 21st to 23rd the latest. Today is July 28, and Tracking stopped on the 23rd, at "RECEIVED AT CORPORATE DELIVERY SUPPORT TEAM-SOUTH", where it seems the package magically disappeared. I've contacted LBC support almost every day and all they have to say is it will be delivered within 2 days time, and that they will raise the issue with their logistics team, which...
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1.1
I didn't like
  • Waste of time
  • Inefficient and very poor service
  • Does not respect deadlines
#890047
Lbc Express - Cargo boxes
nagpadala ako ng box 2 box of xtra large from dubai to mindanao hinabol kona palitan ang address sabe pwede dw pumunta lng sa malapit na lbc branch..pumunta nga ako sa lbc sharjah branch pinapalitan ko ang address sabe ok na kc na email na...lumipas ang isang buwan at kalahati sabe narecieve na dw nila ang box sa cagayan custom sabe ko bakit cagayan eh pinalit kona adress cebu...tinanong nnmn ako ulit ung hotline na nakasagot sakin ano nem ko...
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Lbc Express Express Delivery Service Review

#908068
2.5
Meron na ung order ko last august 24 pero wala pa ung order ko nung 22. Bat po ganun? Darating pa ba yun? E forwarded naman na daw sa sanches mira branch pero di pa nareceive from hangar 1. Noon pa pong 24 finoforward ung delivery
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