Product: Lbc Express Customer Care Clear all filters (0 of 108 reviews match)
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We asked someone to pick up our boxes for shipping. However, we cannot find the receipt for one box and the guy picking up our box told us that we need to pay another $10 but they don't have the box with them so we could just get it next time. It's been 4 months we...
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1.0
Glendenning, New South Wales
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Lbc Express Customer Care
#1352469
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I was supposed to claim money that was sent to me earlier today. like i usually do, i took a number and fill out the form. Theres no much customers during the time so i was wondering why i have to wait for so long. I waited still and when they called my number, they...
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Lbc Express Customer Care
#1281940
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I have observe that queues in LBC market market is too long and service are slow. There is no dedicated person for each process - encashment and parcels. Where is the SLA ? Do you commit to serve your customer better. I do not see that employees are empowered to be...
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1.0
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Lbc Express Customer Care
#1255976
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LBC Express - Bad experience yo a customer service

Your customer service she very rude to her customer im talking to her then she hung up me during our conversation. I hope you gonna trained them well before putting them in the service
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Lbc Express Customer Care
#1253257
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I went to LBC Victory Mall last Monday (March 12, 2018) to get my refund from Lazada.When I arrived there, the female employee gave me a paper so I can fill out the details. Given that it was my first time to do that transaction, I asked her what info should I put...
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1.0
Caloocan, Manila
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Lbc Express Customer Care
#1210674
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Last jan31 i paid for the processing of Birth certificate of my daughter for red ribbon nd uae stamp.Amiel, the customer service i transacted my document said 3-4weeks will be the duration of the processing. I agreed. Now i have been trying tk ff up my document but he...
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Lbc Express Customer Care
#1209254
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Pumunta po ako sa LBC gaisano iligan city branch kanina ang sabi nila ibinalik daw nila sa Manila yung parcel dahil more than 10 days ko nang Hindi kinuha. Naging sobrang busy ako kaya ndi ko napuntahan agad yung parcel ang saakin lang dapat ini-inform nila yung mag...
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Lbc Express Customer Care
#1203804
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LBC Express - Shipment issue

Nung tinrace ko yung order sa website ng LBC sabi shipment issue daw then contact customer service. Nung march 2 pa pinadala. I called pero nadisconnect yung call eh hindi daw sila nag ca-call back. Called again two times pero no answer.
2.0
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Lbc Express Customer Care
#1203685
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It is about the rude talker delivery boy Denmark Teñorio of South Luzon LBC.He was asking about the whereabouts of our brgy. I am discussing him about my location when in the middle of my dialogue he and other people around him laughed when i told him na alam ng LBC...
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Lbc Express Customer Care
#1203604
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this happened in Illinois elk grove village location on Feb 17 at around 12 noon This clerk I am referring to was talking to one of the customers as I was the last one in the batch that time this clerk who has known me bec I would be there to send packages all the time...
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Lbc Express Customer Care
I liked
  • Hassle and unprofessional
I didn't like
  • Very poor customer service
#1192625
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