Manufacturer: Lbc Express Category: Customer Care Clear all filters (83 of 83 reviews match)
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Lbc Express - I am a disgusted customer, poor customer servixe
First, i recognize the system your company has set up for your customers.However, your personnel, particularly this person to which attached is a photo is very incompetent, arrogant and disrespectful. She is a front liner of your company so she should know how to...
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bhines54_78
bhines54_78

All they do is lie to you, schedule you to a GHOST Company that doesn't exist, then call you a few days prior to appointment telling you they no longer work on LG, you must co...

3.2
Lbc Express Daet, Bicol
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Lbc Express Customer Care
#1086619
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the agent was not accurate in giving the resolution and at the same time didnt give a better explanation is to why the shipment was delayed.poor service! I didn't get want I want to get from the agent who assisted me. She is not even friendly and accommodating. she...
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Lbc Express Customer Care
#1081433
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PLEASE TRAIN YOUR STAFF AT LBC ROBINSONS MAGNOLIA BRANCH SOME MANNERS.THEY SHOULD BE ABLE TO SHOW RESPECT, BE ACCOMMODATING AND APPROACHABLE. THE WOMAN IN BLONDE HAIR (WASN'T ABLE TO GET HER NAME) SHOWED VERY BAD CUSTOMER SERVICE WHEN I HAD MY TRANSACTION. THE WAY SHE...
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1.1
Product
Lbc Express Customer Care
I didn't like
  • Customer service
#1069884
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Lbc Express - Awesome customer service

#1099032
I spoke to a certain Mike Soriano, one customer representative, about a concern regarding an issue on delayed delivery..This person responded with a whole knowledge about the issue politely. He's awesome..I was enlightened right away...Thank you LBC for a great service and a great staff!
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Lbc Express - Poor service! Slow action

#1043934
1.0
Details
Customer service responses is scripted! They don't make sense! They'll re-read their scripts again and again until it pissed you off! Never again!
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Customer service
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Lbc Express Customer Care Review

#1038946
1.0
Details
STARTING FROM APRIL 11, 2017 AND AS OF TODAY APRIL 25, 2017.. STILL NO UPDATE FROM LBC ..TRIED TO CONTACT THEIR CUSTOMER CARE..GUESS THEY DON’T CARE!
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Delivery Service
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Turnaround Time

Lbc Express Customer Care Review

#1029050
Yung staff po sa kbc nepo mall angeles pinaghantay po ako ng 30 minutes samantalang nauna po ako sa lahat mga 7 po ako nandun e 30 minutes m di p din tinatawag name ko hangang sa nagtanong ako tapos sasavhin nya kung nag fillup daw b ako ng form niwala nya ung finillupan ko sinayang nya ung oras ko. Babae po cya kulay yellow ung hair
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Its time everyone took a stand and demanded another courier like fed ex or dhl then band together and burn lbc to the ground Its us that order these items that keep those worthless idiots employed there ............NO MORE letting these idiots get away with *** poor...
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Lbc Express Customer Care
#1069854
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Pregnant poh ako eh pinaghintay ako ng isat kalahating oras..naasikaso n nila lahat at ako pa ang hindi inasikaso na buntis..napermahan ko na ung gorm na i refund ko galing lazada kc wrong item..sabi nila upo muna ako at tatawagin..ang tgal!wala man lang priority...
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Lbc Express Customer Care
#1069597
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The sender of the package accidentally wrote my contact number incorrectly , just one digit is wrong though.What can i do ? should i go to their branch and explain what happened or should the sender do that ? NEED HELP PLEASE ASAP !! thanks in advance ! (idk why i am...
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Lbc Express Customer Care
#1048714
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Honestly, I initially didn't believe what I read in the reviews.So, I decided to stepped in at LBC Lucky Plaza (Singapore) to try & use their services. And what a surprised! The bad reviews I've read are all TRUE and CORRECT. Very bad & poor customer service, very rude...
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Anonymous
Susan Coralde

I cannot rate lbc at all because i can honestly conclude from what ive encountered that this courier is the worst from delivery to customer service.They are only after for wha...

1.0
Product
Lbc Express Customer Care
#1038959
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Last january 22 2016..I went to SM City Davao LBC to claim my money which came from my father abroad. Nadatnan kong may kramihan ang tao o customers. Tapos 3 LBC agents ang nsa loob which is nag aasikaso ng isang customer, sa isang customer 3 cla nag aasikaso na may hal...
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4.1
Product
Lbc Express Customer Care
#997064
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One certain employee, MARYBERCY CAMARSE, was rude in dealing with my transactions.I think I was also overcharged. In my first visit, I paid Php 160 for a transaction that should have only been Php 19. In my second visit, I paid Php 215, for what should have only been...
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1.9
Product
Lbc Express Customer Care
#984903
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today 12/20/2016 Tuesday, i arrived at 9:30 AM, and its already 10:30 AM and my name still haven't called, at first there are 2 service provider.then another one arrived at around 10:00 AM, he's been at his station for 30 mins and havent called a name. I dont know if...
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5.0
Product
Lbc Express Customer Care
I liked
  • Nearest billspayment
I didn't like
  • Slower than traffic customer service
#976354
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