Noong May 17, 2016, nag-order ako sa Lazada ng item then LBC express ang courier. Nang mabasa ko na LBC ang courier, sumama na ang pakiramdam ko kasi lahat ng inorder ko sa Lazada tapos LBC ang courier (three in a row), hindi nakakarating sa akin ang item. Palaging iba-iba ang rason kung bakit nagkaka-delivery failure (consignee unknown, no payment)- PERO WALANG TAGA-LBC NA NAG-DELIVER NG ITEM!
So gaya nga ng inaasahan, hindi na naman nakarating sa akin ang item from Lazada. Below is the history of the delivery:
May 18, 2016 05:00:45 AM RECEIVED AT SOLUTIONS CROSSDOCK ALABANG (QTY: 1)
May 18, 2016 08:27:21 AM ACCEPTED AT:LAZADA
May 18, 2016 09:24:17 PM FORWARDED TO LBC CENTRAL EXCHANGE
May 18, 2016 11:58:14 PM RECEIVED AT EXPRESS SOLUTIONS - HANGAR (QTY: 1)
May 19, 2016 01:42:37 AM FORWARDED TO CEBU (QTY: 1)
May 20, 2016 07:38:28 AM RECEIVED AT CEBU DISTRIBUTION TEAM
May 20, 2016 08:15:59 AM FORWARDED TO MMH-MACTAN MANDAUE HUB
May 20, 2016 02:10:04 PM RECEIVED AT CEBU CENTRAL HUB 4 - MMH01
May 20, 2016 02:11:23 PM OUT FOR DELIVERY
May 20, 2016 05:15:00 PM POSTED STATUS : PEN - NO PAYMENT
May 21, 2016 01:05:43 PM RECEIVED AT CEBU CENTRAL HUB 4 - MMH01
May 21, 2016 01:06:09 PM OUT FOR DELIVERY
May 21, 2016 06:00:00 PM POSTED STATUS : PEN - NO PAYMENT
Pero paano nangyari na magiging PEN - NO PAYMENT ang status ng item, eh wala namang nangyari na delivery! Saka imposible naman na wala akong pambayad ano! Kapag Lazada Express (LEX) ang courier, wala namang nagiging problema. Kung maaari lang pumuli ang customer ng courier everytime mag-order sa Lazada, hindi ko talaga pipiliin ang LBC!
Siguro para masabi na nagta-trabaho ang mga delivery man ng LBC, ina-update nila ang status delivery sa system at lalagyan kung anu-anong rason kahit walang nangyaring delivery.
LBC management, pls look on this issue. Sinisira lang ng mga tamad ninyong staff ang inyong credibility bilang courier.
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