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Noong May 17, 2016, nag-order ako sa Lazada ng item then LBC express ang courier. Nang mabasa ko na LBC ang courier, sumama na ang pakiramdam ko kasi lahat ng inorder ko sa Lazada tapos LBC ang courier (three in a row), hindi nakakarating sa akin ang item. Palaging iba-iba ang rason kung bakit nagkaka-delivery failure (consignee unknown, no payment)- PERO WALANG TAGA-LBC NA NAG-DELIVER NG ITEM!

So gaya nga ng inaasahan, hindi na naman nakarating sa akin ang item from Lazada. Below is the history of the delivery:

May 18, 2016 05:00:45 AM RECEIVED AT SOLUTIONS CROSSDOCK ALABANG (QTY: 1)

May 18, 2016 08:27:21 AM ACCEPTED AT:LAZADA

May 18, 2016 09:24:17 PM FORWARDED TO LBC CENTRAL EXCHANGE

May 18, 2016 11:58:14 PM RECEIVED AT EXPRESS SOLUTIONS - HANGAR (QTY: 1)

May 19, 2016 01:42:37 AM FORWARDED TO CEBU (QTY: 1)

May 20, 2016 07:38:28 AM RECEIVED AT CEBU DISTRIBUTION TEAM

May 20, 2016 08:15:59 AM FORWARDED TO MMH-MACTAN MANDAUE HUB

May 20, 2016 02:10:04 PM RECEIVED AT CEBU CENTRAL HUB 4 - MMH01

May 20, 2016 02:11:23 PM OUT FOR DELIVERY

May 20, 2016 05:15:00 PM POSTED STATUS : PEN - NO PAYMENT

May 21, 2016 01:05:43 PM RECEIVED AT CEBU CENTRAL HUB 4 - MMH01

May 21, 2016 01:06:09 PM OUT FOR DELIVERY

May 21, 2016 06:00:00 PM POSTED STATUS : PEN - NO PAYMENT

Pero paano nangyari na magiging PEN - NO PAYMENT ang status ng item, eh wala namang nangyari na delivery! Saka imposible naman na wala akong pambayad ano! Kapag Lazada Express (LEX) ang courier, wala namang nagiging problema. Kung maaari lang pumuli ang customer ng courier everytime mag-order sa Lazada, hindi ko talaga pipiliin ang LBC!

Siguro para masabi na nagta-trabaho ang mga delivery man ng LBC, ina-update nila ang status delivery sa system at lalagyan kung anu-anong rason kahit walang nangyaring delivery.

LBC management, pls look on this issue. Sinisira lang ng mga tamad ninyong staff ang inyong credibility bilang courier.

kirsche wrote the review because of poor customer service at LBC Express. Reviewer claimed that he or she wants LBC Express to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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Anonymous
#1555397

May order aq sa lazada and lbc dn ang courier so its means wg ko na asahan?first time q lng mag ordr sa lazada na lbc pla ang courier.Sad

Anonymous
#1537399

Ngaun daw delivery ng passport ko pero no tracking details.. Dfa Alabang ako kumuha then dito lang sa bacoor cavite ang delivery adress.. Sana nagbasa muna ko ng mga review.

Anonymous
#1536695

Bakit ang tagal dumating ng pinadala kopo passport sya coming from Calbayog city going to Makati kingscourt from 8/7/2018 5:49pm until 8/10/2018 wala parin.. Ang bagal ng LBC sana mabigyan ng action ang mga ganitong bagay. Kasi mas magnda pa mag padala sa DHL at jRS mabilis at on time sila marerecive ka kagad wala ng paligoy ligoy.

Anonymous
#1530259

Tamad talaga sila. Buti pa yung ibang courier na matiyaga talaga nagte text pa at di masusungit ang mga nag dedeliver.

Anonymous
#1522182

Bad service at a times for LBC. Poor delivery system and customer service.

Anonymous
#1521607

Ung parcel ko po july 13 pinadala, arrived at central hangar exchange july 16, forwarded to delivery hub july 16 @ 1:56pm. Until now wala pa po ako natatanggap.

Anu po nagyari??. 1 week na bukas.

u have the means po sana to at least inform us khit thru txt kung anu cause of delay. Worried na po receiver maging ang sender.

Anonymous
#1521011

Bat until now nasa central exchange padin items na order ko? 3 days na lbc. Anu b!!!!!

Anonymous
#1506370

Here here tang ina nyo LBC ang tatamad nyo matagal na nasa Gensan ang package ko hindi nyo dinedeliver!

Anonymous
#1504818

Same Wag nalang talaga LBC!

Anonymous
#1504740

Same here

Anonymous
#1503015

Same .. Hindi mn lng nag text or tawag pag dating ng Item ..

Anonymous
#1483446

same situation here,

Anonymous
#1481891

same here! almost a month ko ng trina-trace package ko.

pero ang nakakapagtaka, ung ibang package na via LBC na delivered within that time frame nakarating sa akin. mas magtitiwala pa ako sa ibang courier na mas mura, tumatawag kapag walang sumasagot sa door.

Anonymous
#1481881

bwiset talaga yang lbc

Anonymous
#1469851

Same here . LBC CENTRAL EXCHANGE pa rin yung status up until now eh nung April 20 2018 pa napadala yung order ko

Anonymous
#1468554

tang ina ..ATM nangayayari na sa akin to.

Anonymous
#1441180

happen to me also! *** lbc

Anonymous
#1413893

This happen to me now..they said they going to deliver but wlang lbc dumatinv then yung ordee ko nsa central exchange na daw..

Anonymous
to Cathy alampay #1436795

Ako din nasa central exchange na daw eh wala manlang msg sakin takte na yan

Anonymous
#1383642

Same issue. Refused to accept nakalagay e hindi naman pumunta sa bahay!!

Everytime pag lbc ang courier ng binibilhan ko, may issue talaga or sobrang tagal maka deliver. Marami akong order pero walang option para jrs.

Kase JRS talaga ang the best kase no hassle at totoong next day delivery talaga. Mas cheaper, masa less hassle at mas totoo sa kanilang sinasabing next day delivery.

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