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Noong May 17, 2016, nag-order ako sa Lazada ng item then LBC express ang courier. Nang mabasa ko na LBC ang courier, sumama na ang pakiramdam ko kasi lahat ng inorder ko sa Lazada tapos LBC ang courier (three in a row), hindi nakakarating sa akin ang item. Palaging iba-iba ang rason kung bakit nagkaka-delivery failure (consignee unknown, no payment)- PERO WALANG TAGA-LBC NA NAG-DELIVER NG ITEM!

So gaya nga ng inaasahan, hindi na naman nakarating sa akin ang item from Lazada. Below is the history of the delivery:

May 18, 2016 05:00:45 AM RECEIVED AT SOLUTIONS CROSSDOCK ALABANG (QTY: 1)

May 18, 2016 08:27:21 AM ACCEPTED AT:LAZADA

May 18, 2016 09:24:17 PM FORWARDED TO LBC CENTRAL EXCHANGE

May 18, 2016 11:58:14 PM RECEIVED AT EXPRESS SOLUTIONS - HANGAR (QTY: 1)

May 19, 2016 01:42:37 AM FORWARDED TO CEBU (QTY: 1)

May 20, 2016 07:38:28 AM RECEIVED AT CEBU DISTRIBUTION TEAM

May 20, 2016 08:15:59 AM FORWARDED TO MMH-MACTAN MANDAUE HUB

May 20, 2016 02:10:04 PM RECEIVED AT CEBU CENTRAL HUB 4 - MMH01

May 20, 2016 02:11:23 PM OUT FOR DELIVERY

May 20, 2016 05:15:00 PM POSTED STATUS : PEN - NO PAYMENT

May 21, 2016 01:05:43 PM RECEIVED AT CEBU CENTRAL HUB 4 - MMH01

May 21, 2016 01:06:09 PM OUT FOR DELIVERY

May 21, 2016 06:00:00 PM POSTED STATUS : PEN - NO PAYMENT

Pero paano nangyari na magiging PEN - NO PAYMENT ang status ng item, eh wala namang nangyari na delivery! Saka imposible naman na wala akong pambayad ano! Kapag Lazada Express (LEX) ang courier, wala namang nagiging problema. Kung maaari lang pumuli ang customer ng courier everytime mag-order sa Lazada, hindi ko talaga pipiliin ang LBC!

Siguro para masabi na nagta-trabaho ang mga delivery man ng LBC, ina-update nila ang status delivery sa system at lalagyan kung anu-anong rason kahit walang nangyaring delivery.

LBC management, pls look on this issue. Sinisira lang ng mga tamad ninyong staff ang inyong credibility bilang courier.

kirsche wrote the review because of poor customer service at Lbc Express. Reviewer claimed that he or she wants Lbc Express to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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Anonymous
#1366945

first time ko mag order gamit service nila nakaka dissapoint.

Anonymous
#1366943

tamad talaga dito nalang ako sa metro manila. kung saan saan pa nila pino forward yung inorder ko. sabe within 1 to 2 days daw.

Anonymous
#1349269

Banyan din sakin, 2 weeks na di pa Dumadating order ko, tapos nung pumunta kami sa LBC branch , pinahanap ko order ko pero ayaw hanapin nung staff, tamad kasi

Anonymous
#1347159

AGREE AKO DITO.... MAY ILANG BESES NA RING NANGYARI ANG GANYAN SA AKIN. NOT TO MENTION SA IBA PANG MGA KAPALPAKAN NG MGA TAGA-LBC.

Anonymous
#1341502

Tama ka jan.Wala naman ginagawa ang LBC para maresolve ung ganitong issue.

Sana lang may choice talaga tayo mamili ng courier sa LAZADA para makarating satin, mga tamad kasi mga delivery man ng LBC!Waste of time sila sating mga online shopper/Seller.

Anonymous
Muntinlupa, Muntinlupa, Philippines #1337656

hi!correct ka jan!

sakin nga shopee naman, hanggang ngaun di ko pa din nareresib ang items ko. nakalagay sa delivery status incorrect address daw. e panong magging incorrect? office address ko ung nilagay ko dun at hindi naman nag mo move ang building namin?

at isa pa, hintya ako ng hintay sa lbc till 5pm pero walang dumating. tingin ko, un n lang nilagay na status ng mga delivery staffs para masabing ngtrabaho sila at ni try nilang dalhin pero ang totoo, hindi talga nila nadeliver. Di ko magets kung pano nila nasabing incorrect address.

san ba sila lupalop nagpupunta?ilan ba ang makati sa pilipinas?

Anonymous
Lapu-Lapu City, Central Visayas, Philippines #1329443

Naku ganyan din cguro mangyayari sa order ko sa shopee grabe 3 days na ngayon ala pa ang order ko pag monday ng gabi tumawag ang LBC sabi nasira ang motor nila then kahapon nka lagay na for delivery na eh di hindi ako umalis at bka dumating na dumaan ang araw wala parin 3rd day na ngayon ala parin package na dumating ewan ko sa kanila sana iban nlng ang LBC as courier mga palpak eh

PLS LBC GAWAN NYO NG PARAAN WAG KAU MAGBUBULAG BULAGAN BKA MA COMPLAIN KAU KAY DUTERTE NYAN!!!!

Anonymous
#1327246

So ganun dn pla mangyyari s order q..hays wala pla aq hinihintay...may 05 p order q may 12 n..nsa central exchange p dn tpos magttpos cgurado pen no payment...haha nakakaloka..di mauulit pagorder q s lazada

Anonymous
#1282367

So on point!Ang tatamad nila grabe.

I've always been with jrs and 2go and i have no complains at all. esp if my order is cod, they would call me in advance and deliver it if i'm at the address.

BUT LBC DOES NOTHING.this is my first time with lbc since my order is accounted with them but i will never choose them again kung makakapili ako.

Anonymous
#1272753

tsk3x.same here.

kaya pala LBC. the items were supposed to be delivered on Dec 27 2016 (it's already here in cebu). two weeks passed wala pa din. tapos every time mag ask kami sa lazada where na ung order, sabi nila paki update sa address.

hundred times na kami naka order sa lazada using the same address bat successful ung ibang orders.

tapos nag change address kami using an office address, wala pa rin.nag pa issue nalng ako ng refund.

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