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I am in Austria and went home just to take this Exam( Visa requirement) in Makati. The deadline of payment for my exam was on 15th of February so my mom went to the nearest LBC remittance center to ask if It is possible to send the money on 14th of february and still arrive the next day (15.2) and if not my mom will go to Makati herself.

The teller assured my mom a lot of times that my payment will arrive the next day. 19th of February i received an email from the school that my payment didn't arrive I complained to the LBC branch in Puregold Buhay Na Tubig about the issue. They can't give me any reason.They just sent me home and told me that a call center representative of the company will call me right away. Waited for 5-6 hours before the call, ends up they don't have any solution for my case.

The call center representative said she will just check the status and call me again. Guess what? She didn't call anymore.

โ€๏ธ Now my papers will be pending for 1 more month. Good job LBC

Reason of review: Problems with payment.

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