Lbc Express - LBC couldn't even deliver a package within the Metro in 24 hours

I shipped my package for a friend who was living in Mandaluyong as we couldn't meet up due to schedule conflicts. I was told that the package will arrive the next day per the representative at Cityland 3 in Makati. Until now the package has not been delivered and it has been more than 48 hours.

Their online tracking system is useless as it only shows how slow their service is and their chat service is worse as you don't even get a response from them even if you request a callback.

This review is a subjective opinion of a user.
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More Review Details

Diversity of Products or Services
Product or Service Quality
Value for money
Price Affordability
Additional Fees
Tracking Tool
Exchange, Refund and Cancellation Policy
Delivery Service
Customer service
Turnaround Time

  • What I liked
      No items
  • What I disliked
    • Slow delivery service

Reason of review:
Problem with delivery
Preferred solution:
Full refund
Monetary loss:
Product or service
Lbc Express Next Day Delivery Service
Review category
review #897849

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