Quezon City, Quezon City
1 comment
Not resolved

I'm so disappointed and pissed off!may shipment para sa akin intended to be delivered after Christmas as per advised by the shipper, valuable cargo pa naman, I am expecting it Dec.28 or 29, since Dec.23 forwarded na ang item sa Hub destination Legazpi city.

Pumunta na ako sa branch nila dito sa legaspi dec.26 afternoon to inquire at sabi nila "in transit", forwarded pa lang, dapat "Received" ang makita nila sa system nila. So i waited. December 28 pumunta ulit ako sa branch nila nagbakasakali ako baka dumating na inisip ko baka error lang sa system nila or hindi kaagad na update ng tauhan nila sa receiving end nila, pero ganun pa rin. Dec.

29 pinuntahan ko na ang warehouse nila o receiving o distribution center whatever you may call it pero ang advise paka tingin naman syempre sa system nila ay forwarded pa rin, wala pa raw sila narereceive. Ang sabi naman ng nag ship sakin nakausap nya ang LBC sa manila na naforward na daw, at nag padala na rin ng e-mail ang manila branch according sa shipper ko na hindi nag rereply ang legaspi branch about sa inquiry ng manila. Ngayong araw pinuntahan ko ulit sa distribution center nila at sinabi ko yun ang sabi nila lagi sila online at wala sila narereceive na e-mail, (turuan na ang mga ungas), Upon talking to the manager na isang oras ako nag hintay para lang makausap sya ang sabi malamang naiwan sa airport, WTF naman! Pero syempre dahil professional tayo hindi naman ako nag iskandalo dun, dinaan ko pa rin sa magandang pakiusap sa manager (which is dapat ung manager hinarap nya ako, hindi yung sasabihan nya ung isang clerk dun na pabalikin na lang ako, which is hindi formal, asan ba customer service nyo ?

nag training ba kayo sa customer service!??taeng ina talaga!, so yun sabi ko sa manager na hindi ko na nakuha pangalan na iupdate ako sa staus ng shipment para sa akin, pucha talga pag namumuro na kayo sakin, sana walang mapag samantala sainyo na pinaginteresan yung para sa akin dahil pinaghirap ko yun bago ko binili!!

Review about: Lbc Express Shipping.

I liked: Very irritating.

I didn't like: Unable to trace my delivery, Missing miracle loss of the shipment.

Review #761454 is a subjective opinion of a user.

Delivery Service
Tracking Tool
Customer service
Diversity of Products or Services
Not specified
Reason of Review / Monetary Loss poor customer service, problem with delivery not yet received very delay / $270
Preferred solution Deliver product or service ordered

Had an Experience with Lbc Express?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Am sure pagdating ng package mo kulang kulang na yon. Sino ang nagnakaw? Tama hula nyo

You May Also Like

"Please deliver today the parcel to the address I given today on LBC Dear management,I wanted to ask the assistance regarding my parcel sent to Malaysia last May 25, 2016 ..." Read more
"Im Josephine Quimbo From Cebu Philippines, i want you to make a complain that my shipment there are damage inside on that box which are the coffe jar and ..." Read more
"I just want to complaint about LBC Express Branch in Harrison Plaza. I went there last wednesday (June 22,2016) to return an item that I bought from Lazada which was..." Read more
"I had acquired their balikbayan service from UAE and waited for it in the Philippines to arrive. After several complaints to their channels, they are still unable to deliver my..." Read more
"I hired Tru Green to take care of my lawn as I'm a busy professional. I've always prided myself in having a beautiful lawn. They promised they would kill the..." Read more
"Purchased 4 peach trees, 3 cherry trees, and 3 grape vines. Two of the peach trees arrived in bad shape, the roots were dried out and broken. The trees were..." Read more
"AVOID! AVOID! AVOID! This is a total scam. This company just prints low-resolution JPEGs on poster paper. I doubt the artwork is even theirs... I have been trying to resolve..." Read more
"Paid $75 for a clean. She came and wiped off the coffee table in the living room and ran the vacuum in the master bedroom. Made a half-assed attempt at..." Read more