Caloocan, Calabarzon
Not resolved

July 20 2016 was the date I made a transaction at LBC Zabarte Mall branch for one box of items to be delivered in the residence of my customer in Himamaylan, Negros Occ. In the printed receipt, the one box was scheduled to be delivered on July 21 2016. Two days has past and my customer informed me that she did not receive the items yet. With constant follow-up on my part still the items are not yet delivered until today July 24 as I write this letter exactly 7:15pm!!!

They (customer representative and staff in LBC Zabarte mall) keep on telling me to wait and wait and wait!

Upon investigation I did, I found out that there were two tracking different number that they provided! The receipt tracking number is different in the tracking number attached in the box!

Tracking number in the receipt: 181286663524

Tracking number in the box: 311191216998

what’s really shocked me was when one of the customer representative advised me to write a complaint and if ever the stocks were lost the LBC will be going to refund the amount I paid! So? They think it is a relief to hear?!!! What about the items? Who will pay for the items lost if ever?

This is not an ordinary "padala" this is my business and my relation to my customer is ruined because of them!

The big earning company LBC is still in the business while a small time entrepreneur like me is at stake.

LBC!!! And all its employee!!! Be considerate! Be efficient!

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss problem with delivery of lbc express delivery service. Lbc Express needs to have the product delivered according to poster's claims.

Other people also mentioned lbc express delivery service in their reviews. You may find this information helpful for further shopping at Lbc Express.

Had an Experience with Lbc Express?

Write a review


Terms of Service
Post Comment

You May Also Like

Lbc Express - I am a disgusted customer, poor customer servixe Lbc Express "First, i recognize the system your company has set up for your customers. However, your personnel, particularly this person to which attached is a photo is very incompetent, arrogant and..." Read more Lbc Express - Poor Service Lbc Express "I have been Lbc's customer for more than 10 years. I never had any issues before. But when I was the one who send out packages that's when I had..." Read more Lbc Express - Next Day Delivery Service Review Lbc Express "I didnt get my package! My package was declared recieved by a Randy Bakeran. I dont even know this person ni wala nga ganyan name sa neighborhood namen. I called..." Read more Lbc Express - SINUNGALING NA RIDER Lbc Express "May dumating na delivery man from LBC dito samin. Which is yung product na inorder ko from shoppee.. the case is mabilis naman naibigay ng shop sa lbc. Yung lbc..." Read more Pentair master temp 400 pool heater Pentair "I had this Pentair Master Temp 400 model brand new and paid about $3000 thru a pool repair company, it started leaking within few months, I was thinking it maybe..." Read more Ryan Homes - Residential Street Blockage Ryan Homes "Dan Ryan Builders are absolutely OUTRAGEOUS! So far this week his construction people have blocked our street on Sutherland Drive in Franklinton NC (Olde Liberty SubDivision). Yesterday as I was..." Read more Miele - Product and service first class Miele "Have had two houses in the past twenty two years. First house dishwasher cook top and double oven. No issues. House from 12 years with counter top dishwasher and convection..." Read more Glam Seamless - Day 3 and still nothing Glam Seamless "First of all, I purchased my extensions monday. I went with this company because I was searching for a new brand of extensions. I saw their ig and thought I'd..." Read more