i have ordered from lazada many times and it is always delivered to my doorstep.right before they delivered my item, they notify me (call/text).
now I ordered two items which was shipped separately, the other item was delivered to my doorstep, the other one, i tracked it using your tracking tool and i found out, that you failed to deliver my item because my address was "incomplete" really??!!!( THE OTHER ITEM WAS DELIVERED TO MY DOORSTEP!!!!!) plus no notifications (call/text) that you are about to deliver my item. if you don't know my address, why won't you call/text me so that we can meet up with your courier and have my item delivered??
don't tell me that your staff/delivery crew has no cellphones???for the record, one of your delivery crews delivered my Sony 32" TV which i ordered from lazada which has the same address.
More Review Details
- Reason of review:
- Problem with delivery
- Product or service
- Lbc Express Shipping
- Review category