LBC Express - In-considerate staff (Teller and Guard)
Nakapakainconsiderate ng staff nila dyan sa LBC-Rizal Street Sirangan Sorsogon, nagpadala po ako ng pera para sa kapatid ko na kabuwanan na meaning Buntis malaki ang tiyan pero pagdating dyan sa LBC-branch na yan pinapila pa sya, at the same time ang dala ng kapatid ko na id is yong palawan card lang kasi madalas dun sya nag reremit ng perang padala ng asawa nya, i understand na di pwede yong ID but i ask for reconsideration since buntis yon at bbyahe pa ng malayo just to pick up the money... Sana pinagbigyan na lang nila since i called them just to confirmed and re-assured them na ako yong sender but the bad thing is they don't entertain my call.
Ganun ba ang training sainyo?
Customer ako sana man lang if may gustong kumausap sainyo at nakikiusap sainyo ETIQUETTE na lang the first thing to do is kausapin nyo kaya lang di ata naturuan ng etiquette ang mga staff dyan including guard. LBC Customer Service im calling your attention po to address this issue.
Salamat po.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
LBC Express Cons: Inconsiderate.
Location: Arellano Building, Rizal Street, Sorsogon City, 4700 Sorsogon, Philippines
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