First, i recognize the system your company has set up for your customers. However, your personnel, particularly this person to which attached is a photo is very incompetent, arrogant and disrespectful.
She is a front liner of your company so she should know how to handle customers and have in mind that you are in the business of courier/transport business. I want to file a formal complaint and I want her reprimanded.
Review about: Lbc Express Customer Care.
Reason of review: Poor customer service.