LBC Express - Horrible service!!!!
I scheduled for pick up for my balikbayan box. I waited for 4hrs coz they 9-12 after 12 I called I found out accourding to Susan it didn’t got through!
I cancelled everything just to wait for nothing. Then she said I’ll be priority the next day. I’ll wait 9-10 she even gave confirmation number. I waited again.
And they wasted my time. Called and I spoke to old lady. What she did she put me on hold for 10mins while chatting ( I can hear them from the background) the. After she hang up on me.
I just want follow up if they will pick up the box. I’m working graybeard. I just came to work and now I waited for nothing again. Please check your employee they are doing There job.
You guys will lose costumers if you do that all the time. This is the lbc branch 609 N Euclid St, Anaheim, CA 92801
Reason of review: Poor customer service.
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