State: Dubai City: Dubai Clear all filters (35 of 1890 reviews match)
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I'm not happy at all!. I send cargo and until now I did not received it yet I send it last July 11 and no they call me saying it will be delivered Sept 26!!!! I even send an email actually multiple email to follow up about my cargo but still they will always just say...
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1.0
#1349853
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LBC Express in Dubai, Dubai - Inefficient Customer Service

LBC trice cancelled the scheduled pick up from our house. On those instances LBC rep argued for schedules not matching ours. They only stopped when told we will just send it by other forearder. The reps were very arrogant during those times despite of being a customer for almost 3 years. Anyway, we started searching for a new forwarder.
1.0
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#1112813
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To whom It May Concern, I want to express how disappointed I am with your service! I made a schedule for pick up 3 days ago, I provided my address details and they even ask my contact number but 2 days passed no one came for pick up! Next is I went to branch which is...
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2.6
I liked
  • Online tracking
  • Outlets are everywere
I didn't like
  • Your service
  • Lack of updates and communication from them
  • Liar
#1020565
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with my pick-up reference no. 9711610121244, they supposed to pick up my boxes between 7:30am to 1:30pm (Oct. 14), but after waiting until 2:30pm I decided to called the hotline and reported that until that time did'nt receive any call from their team regarding my...
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Anonymous
Anonymous

Re-train of customer service representative is badly needed!!! Tracking website sucks!!! It won't help at all!! They dont even bothered to inform the customer for package stat...

2.0
I didn't like
  • Rubbish service
  • Poor service
  • Does not respect deadlines
#936515
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LBC Express in Dubai, Dubai - `customer complain

good day! i sent my super jumbo lbc Box last June 12 2016,then i try to fallow up after 1 month because they said it will reach after 1 month.but unfortunately it was delayed almost 7 days.its so sad to say that i lost my trust to this shipping company because i lost a lot of my things inside the box specially a 1 full bucket of chocolate that i was sent to my family i paid that jumbo box in very expensive if i ever know it will not reach to my family i will not sent my box.
I didn't like
  • Very dissoppinted
#887235
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LBC Express - Review in Shipping category from Dubai, Dubai

Very poor - before actual delivery of items,they are supposed to call the receiver,but there was no call.And now the box is missing,they hand over to some other person without verification.If the receiver's contact number is not working,they shoukd contact the sender.What is the use for asking contact numbers of both sides if they don't know how to use it.If the numbet doesn't ring the first try, they should try again.They have to think that the items are important.They charge so much for everything but the service is very poor.
1.6
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
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Turnaround Time
Value for money
Warranty
Website
#882812
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Lbc Express Delivery Service Review

super delayed!ngpadala ako ng box april 17 ang estimated date niya may 28,at hanggang ngayun june 15 na wala pa rin last update ko june 9 nandiyan na sa bacolod at hanggang ngayun hindi pa rin nila diniliver ang box eh ang lapit lang naman.lbc hati nga kayo nang padala..poor service!
#865797
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Ang hirap nyong kontakin. Yung customer service number nyo is of no use kasi nag-ra-route sya sa Philippines Call Center nyo. Pardon me ha, pero what do they know about Dubai/Abu Dhabi customers concerns? Can any of you at least give a decent number sa Dubai or Abu...
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#853286
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Lbc Express Customer Care Review

very bad service they opened and repacked my box
1.9
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#846568
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Contact LBC Express Customer Service

Mailing Address:
LBC Express, Inc.
5/F Star Cruises Cenre Newport Cyber Tourism Plaza
Pasay City, Manila 1300
Philippines
Phone:
(866) 377-1192
All LBC Express Contacts
I had sent two of my boxes on March 15, 2016. One package just received but the other one isn't received yet. How come? I sent it together but why the other one is still pending. What kind of service you are having. Shame on your company. You are not the only courier...
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Anonymous
Anonymous

Dumating package ko ng nov 9 sa Lbc coyeesan baguio.. pero nov 11 wala pa rin.. kaya pinuntahan namin ang branch sa coyeesan.. its about 6pm.. ang sabi empleyado ay balikan na...

I didn't like
  • Delivery is worse
  • True not trustworthy
#845688
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