State: Dubai City: Dubai Clear all filters (34 of 1547 reviews match)
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Lbc Express - Inefficient Customer Service

LBC trice cancelled the scheduled pick up from our house. On those instances LBC rep argued for schedules not matching ours. They only stopped when told we will just send it by other forearder. The reps were very arrogant during those times despite of being a customer for almost 3 years. Anyway, we started searching for a new forwarder.
1.0
Details
Tracking Tool
Warranty
#1112813
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To whom It May Concern, I want to express how disappointed I am with your service! I made a schedule for pick up 3 days ago, I provided my address details and they even ask my contact number but 2 days passed no one came for pick up! Next is I went to branch which is...
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2.6
I liked
  • Outlets are everywere
  • Online tracking
I didn't like
  • Lack of updates and communication from them
  • Your service
  • Liar
#1020565
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with my pick-up reference no. 9711610121244, they supposed to pick up my boxes between 7:30am to 1:30pm (Oct. 14), but after waiting until 2:30pm I decided to called the hotline and reported that until that time did'nt receive any call from their team regarding my...
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Anonymous
Anonymous

Re-train of customer service representative is badly needed!!! Tracking website sucks!!! It won't help at all!! They dont even bothered to inform the customer for package stat...

2.0
I didn't like
  • Poor service
  • Rubbish service
  • Waiting the whole day for pick-up
#936515
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good day! i sent my super jumbo lbc Box last June 12 2016,then i try to fallow up after 1 month because they said it will reach after 1 month.but unfortunately it was delayed almost 7 days.its so sad to say that i lost my trust to this shipping company because i lost a...
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I didn't like
  • Very dissoppinted
#887235
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Very poor - before actual delivery of items,they are supposed to call the receiver,but there was no call.And now the box is missing,they hand over to some other person without verification.If the receiver's contact number is not working,they shoukd contact the...
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1.6
#882812
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Lbc Express Delivery Service Review

super delayed!ngpadala ako ng box april 17 ang estimated date niya may 28,at hanggang ngayun june 15 na wala pa rin last update ko june 9 nandiyan na sa bacolod at hanggang ngayun hindi pa rin nila diniliver ang box eh ang lapit lang naman.lbc hati nga kayo nang padala..poor service!
#865797
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Ang hirap nyong kontakin. Yung customer service number nyo is of no use kasi nag-ra-route sya sa Philippines Call Center nyo. Pardon me ha, pero what do they know about Dubai/Abu Dhabi customers concerns? Can any of you at least give a decent number sa Dubai or Abu...
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#853286
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Lbc Express Customer Care Review

very bad service they opened and repacked my box
1.9
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#846568
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I had sent two of my boxes on March 15, 2016. One package just received but the other one isn't received yet. How come? I sent it together but why the other one is still pending. What kind of service you are having. Shame on your company. You are not the only courier...
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Anonymous
Anonymous

Dumating package ko ng nov 9 sa Lbc coyeesan baguio.. pero nov 11 wala pa rin.. kaya pinuntahan namin ang branch sa coyeesan.. its about 6pm.. ang sabi empleyado ay balikan na...

I didn't like
  • Delivery is worse
  • True not trustworthy
#845688
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I have sent my package last 18 March 2016 but until today, 03 May 2016, it is still on the warehouse of LBC Manila. One Customer Care Agent says it was shipped last 27 March, it is not my fault if they shipped it late. Don't make it as a reason for this. They are...
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2.0
I liked
  • Tracking device
  • Outlets are everywere
I didn't like
  • Very dissoppinted
  • Lbc delivery service at all
  • Unprofessional customer agent
#840474
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