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hello. I would like to ask why is my package still

at the delivery hub where it came from when it was given to LBC last April 7,2020 before the holy Thursday.

its April 13 and it still is in the iloilo distribution team. I know that it may be delay due to holy week but maybe you can give me an update when will it be sent. I really need the documents that was sent to me. the girl who works from lbc said it will be deliver nxt month.

why will it be delivered after a month. We used your service thinking that it is an express service that will just take 2 days or a week maximum. why is it that you will send my documents next month? and this girl from lbc robinsons iloilo also said that if they lose the document they will be only giving plus 200 from the price of the document we have declared.

Why does it seem like they will lose the documents and just pay 200. I dont get it.

Please reply regarding my concern. Thank you so much.

Preferred solution: Deliver product or service ordered.

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