Not resolved

delayed delivery boxes balikbayan from usa.was told 30-35 days.its been six weeks.i called lbc in makati nobody seem to know what happened.everytime i called they give different days ..i tracked in the net .they held my boxes for 2 weeks and it says it was loaded in december 18th and the arrival is dec 31st.apparently its a mistake and its not corerected in the frustrated.the employee here in lbc appears to be not knowlegeable about this business.the company should revised their policy .no promises to the customer.thats how u loose customers

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Makati, Manila, Philippines #909283

Hi Ma'am/Sir

We apologize for what had happened to your delivery, we could further help you out if you provide your tracking number and contact information on this page or through pm (for LBC facebook account) or DM (for LBC Twitter account) we would like to help you and still deliver our company's policy. Again we are deeply sorry for this inconvenience

Our facebook page is:

Our Twitter page: @LBCexpress

-LBC Express Team

Makati, Manila, Philippines #657279

Mine has been in Vitas since 5/4/13 and it showed arrival on 4/19. They told me the boat stopped in HK I dont get why??? Still I have not received my Box's

Hong Kong, Hong Kong, Hong Kong #612200

It was schedule my jumbo box to pick up last feb.7,2013 but the box still here.i kept on calling the hotline in phils.but the staff keep on telling me that the driver is coming in my place to pick up my box it takes 2 weeks already,i decided to check in hk.branch at ang sabi nla,they did not recieved report or schedule from lbc the problems is in the phils.branch ,the staff of lbc,kulang sa siminar,marami customer mawala sa inyo dahil sa kapabayaan ng inyong staff.

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