I had been using LBC to send door to door packages for more than 10 years and recently I sent two boxes to the Philippines and one of the box was is in terrible condition. It was cut open on the side and taped back poorly.
The box was 3/4 full and when my mother open the box a lot of the things on the list I sent her that's inside the box were missing. I have the picture of the box when it arrived and the people that delivered it to my mothers house said that it was damaged thru transport.
I can send you pictures of the box for your record is you need proof. I need an answer before I report your company one of the authority in the US that handle foreign transaction.
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