LBC Express Contact Information

Toll-Free Number:

  • (866) 377-1192

Customer Service:

  • (888) 652-2522 Canada
  • (800) 338-5424 USA
  • (866) 377-1192

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Currently you can call only US numbers.

Headquarters Address:

LBC Express, Inc.
5/F Star Cruises Cenre Newport Cyber Tourism Plaza
Pasay City, Manila 1300
Philippines

Social Networks:

Summary of LBC Express Customer Service Calls

1256 TOTAL CALLS
47% SUCCESSFUL CONNECTIONS
04:02 AVG CALL DURATION
20% ISSUES RESOLVED

Customers Contact LBC Express to Ask about:

Shipping and Delivery:

  • “Shipping rates and location for drop off”
  • “Package delivered to the wrong person”
  • “Wrong address of my air cargo that’s gonna be shipped today!”

Request for Information:

  • “Ask how many weeks to reach balikbayan box to Philippines”
  • “Just asking some questions”
  • “Inquiry about delivery”

Staff:

  • “Customer service”

Return/ Replace:

  • “They tag my address as unknown and return the package to there delivery hub”

Other:

  • “Open new location”
  • “I want to ask if, Edeles Belle Cadalman have a package from laguna.”
  • “Ff up box”

LBC Express Rating Stats

1.6 out of 5 stars
based on 690 reviews
See all 1716 reviews reviews

Rating stats

  1. 447 reviews
  2. 129 reviews
  3. 75 reviews
  4. 24 reviews
  5. 15 reviews

About LBC Express

Top 5 LBC Express Products

Website

Top 5 Likes about LBC Express

Very irritating, Outlets are everywere, Online tracking, Customer service, Still loyal to lbc

Top 5 Dislikes about LBC Express

Delayed delivery, Poor service, Lack of communication, Poor customer service, Delivery

Summary

LBC or Luzon Brokerage Corporation is a leading provider of brokerage and air cargo services. Company was founded in 1950's and expanded its business worldwide. Today LBC has 800 branches nationwide and 90 branches abroad. Main abroad branches are located in Philippines, Australia, Canada, Hong Kong, Spain, Italy, USA, U.K., U.A.E, Singapore, Malaysia, Taiwan, Brunei, Guam, and Saipan. LBC was the first company that introduced 34-hour air cargo delivery service. Company provides a wide choice of solutions including international, air freight, sea freight, mail solutions and much more. Also LBC has Balikbayan box service that allows to send gifts and pasalubong inside a Balikbayan box, courier and money remittance services.

LBC Express reviews and complaints

LBC Express is ranked 115 out of 1459 in Transportation and Logistics category

Area Served

Asia

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LBC Express Stats

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