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Summary of Lbc Express Customer Service Calls

1059 TOTAL CALLS
48% SUCCESSFUL CONNECTIONS
04:01 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Lbc Express to Ask about:

Shipping and Delivery:

  • “Help nio po sna kng paano q maipapa change s lbc un idedeliver skin”
  • “Lost tracking number”
  • “To ask about shipping multiple boxes and if they can pick them up”

Other:

  • “My box still not here”
  • “About my cargo”
  • “I want to follow up on my package”

About Lbc Express

Top 5 Lbc Express Products

Website

Top 5 Likes about Lbc Express

Very irritating, Outlets are everywere, Online tracking, Customer service, Still loyal to lbc

Top 5 Dislikes about Lbc Express

Bad experience--delayed delivery, Poor service, Poor customer service, Lack of communication, Delivery

Summary

LBC or Luzon Brokerage Corporation is a leading provider of brokerage and air cargo services. Company was founded in 1950's and expanded its business worldwide. Today LBC has 800 branches nationwide and 90 branches abroad. Main abroad branches are located in Philippines, Australia, Canada, Hong Kong, Spain, Italy, USA, U.K., U.A.E, Singapore, Malaysia, Taiwan, Brunei, Guam, and Saipan. LBC was the first company that introduced 34-hour air cargo delivery service. Company provides a wide choice of solutions including international, air freight, sea freight, mail solutions and much more. Also LBC has Balikbayan box service that allows to send gifts and pasalubong inside a Balikbayan box, courier and money remittance services.

Lbc Express reviews and complaints

Lbc Express is ranked 178 out of 1845 in Transportation and Logistics category

Area Served

Asia

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Lbc Express Stats

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Number of Calls

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Products and Services Sold by Lbc Express