Lbc Express - Complain letter
Block 6 Lot 12-A Ephesus street, Multinational Village Paranaque CitySept. 14, 2015
Mr. Paolo GarciaCustomer CareLbc
Sir, Please be informed that last sept.10, 2015 Mrs. Ofelia V. Felongco of Purok Katipunan Brgy. Reyes, Banga South Cotabato sent a package of fruits to Mr. Jesus Gesmundo of Block 6 Lot 12-A Ephesus street Multinational Village Paranaque City thru your office with assurance that it will be delivered to us the following day, Sept. 11, but to our dismay the actual delivery was Sept. 14,( 2:00 PM.) of rotten package and the contained fruits.
Please make the necessary resolution and action regarding this matter.Hereunder are the actual amount of damage and transportation fees incurred:
Durian - 4kls. x 250 =. 1,000Mangosteen - 1kl = 200Lanzones 10kls x180 = 1,800Total: 3,000
Fare/ airline. 1,327Trans. Fees. 500Total: 4,827
Reason of review: Bad quality.