I wanted to ship a small box with cp inside. The staff told me it has to be shipped using their small box.I agreed and asked a favor if i could use their tape to tape my cp box at bottom of their LBC box.He refused...I asked a small favor if i could ask a small piece of tape just to seal the 2 corners of my cp box before placing inside the LBC box.
He refused and told me that their tape is exclusive for sealing the box only... I mean i am asking for a very small favor and i have been sending thru LBC always. So i decided to send it to johnny air...They accepted my cp box.
No hassle...staff are accomodating. So i think i just made the right switch.
Product or Service Mentioned: Lbc Express Customer Care.
Reason of review: Poor customer service.