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We have important documents shipped to us dated January 17, 2020 expected arrival is one day it must be January 18, 2020.I wait too long then I have one miscall on my phone when I return call its a rider of LBC he said that he can't find our location that's why he decided to go home or wherever branches in bocaue bulacan he will drop the said document I please him to go back in Starmall san jose Bulacan because his location that time was muzon San José 2km away from me but he refuse because he cannot extend time anymore and he suggested to me that can I pickup in muzon area this late at night I paid the delivery why should the one will pickup the said shipped documents. Where is your Extra customer Service for the Brand Name of LBC.

Very Disappointed to your Personnel. Name LEVERINO CANUEL (RIDER)

Reason of review: Poor customer service.

Monetary Loss: $1620.

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