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I traced the box from your website. Arrived at Pulilan warehouse 2/4/2015 as per your website.

As of this writing it has not been delivered, for 2 weeks it has been sitting there. This is unacceptable and inefficient. 800 number for phone ok, but no other way to directly contact company. I called customer service 2 times and was told it would be expedited.

the user of the box will leave soon.

This complaint should be prioritized because it has been sitting in the Pulilan warehouse for 2 weeks and counting. Immediate action on this matter is expected of your company.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of poor service and delayed delivery. Please immediately contact the author of this review to discuss problem with delivery of lbc express website. Lbc Express needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned lbc express website in their reviews. You may find this information helpful for further shopping at Lbc Express.

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Anonymous
#1486224

Poor delivery service. Sasabihin nila na failed delivery refused to accept daw samantalang wala naman attempt to deliver the package. Maghapon ako naghihintay sa bahay.

Anonymous
#1481214

Tanginumin niyo LBC Pulilan Hub!! Kumilos kayo since May 11 midnight andyan na ang parcel sa inyo! Till now tarages kayo ayw niyo ideliver!bulok ang serbisyo kahit kailan!!!

Anonymous
#1374240

As per online tracking, mine has been sitting at Pulilan hub since Sept. 21.

Few hours away na lang sa amin yang hub na yan pero up to date - Sept.

29.Wala pa ding dumarating. >

Anonymous
to JM #1385005

same thing happened to me october 16, 2017 last update pero october 28 wala pa ding dumadating na item tracking # 161801957875

Anonymous
#1372250

lbc company is a big liar..ang sbi sa order detail ng shopee nareceived n dw ung package sa pulilan hub tpos nung pinuntahan ko sa pulilan ang sbi nla dun nsa guiguinto p rw ung package..mga sinungaling..ang tagal tgal n nyn order n yn..bubulukin p yta nla..

Anonymous
#1370464

Punyeta naman oh. Yung inorder ko online.

Kaya nga nag lbc para mabilis yang serbisyo sa pulilan balak pa atang bulukin ung inorder ko sa warehouse nila. Ano ba ha

Anonymous
#1360670

I have been told from dfa lbc that they will deliver my passport yesterday and today is the latest.but till now I haven't got it..I was trying to phone the no.that they gave but they are not answering..I need my passport so urgent so I can apply for my visa..Its been sitting in Pulilan delivery hub since 15 of aug 2:05am

I feel so stressed now.

Pls have it deliver so soon .

Tracking no.81107160668.

Anonymous
#1353420

naku nman LBC anong klase b yang service nyo.ung box nmin july 5 p s pulilan warehouse.anong petsa na dp dnidliver sa min.

Anonymous
to Anonymous #1354371

Naku po,.wag na po kau mag expect na madeliver jan sa inyo,kayu nalang po mismo mag pick sa warehouse ng pulilan delivery hub,.Kapag hinintay nyo po hnd tlga darating at wala sila balak ideliver dahil sabe nila nagkasabay sabay daw po ang cargo ng mga balikbayan box.Ako nga po almost daily kino contact customer service puru paasa lang kaya nag decide nako ako na mismo mag pick up ng box ko,.Halos mag 2weeks naden naka tengga sa warehouse hnd paden nadedeliver.Actually bukas ako na mismo mag pick up ng box ko sa warehouse nila ,mismong customer service naden po nagpapa pick up ng box ko,.eto po address bngay ng customer service ng LBC ,. 89 gains st.

Bulacan metro house center sta.rita bulacan,.sana nakatulong ako . Thanks

Anonymous
to Anonymous #1356338

Yan b exact address ng delivery hub nila s pulilan Bulacan?

Anonymous
to Anonymous #1357676

ask ko lang po sa sta. rita nyo pa po ba kinuha yun box nyo? hindi sa pulilan?

Anonymous
to Anonymous #1370710

Hello ask ko lng if nkuha mo ung cargo mo nung pnunthan mo ung warehouse?

Anonymous
Makati, Manila, Philippines #1351607

Ang laki ng bulacan para ikaw na misto mag pick up ng package mo,Kaya Lang Wala naman makapag sabi Kung naman na kahit main di rin makontak ,kakastress!!!!

Anonymous
Makati, Manila, Philippines #1351606

Baket hangan ngayon di Nila Makita Kung naman na yung package namIn ,walang makapag sabi di rin makontak ,ano ba yan ,kakabahan ka sa kanila ,pano yan

Anonymous
#1350311

Ano po excact address nio jan sa pulilan. Para mr.ko na lang mag pick up ng cargo ko jan...

Anonymous
Manama, Al Asimah Governorate, Kuwait #1343837

Bakit hangang ngayon hindi nyo pa idinideliver ung cargo ko going #151#pala pala san ildefonso.bakit kailangan nyo pang maghintay ng ibang cargo bago nyo ideliver?paano kung biwan o taon magkaruon ng kasabay di ganon katagal nyo ihohold sa ware house ninyo ang bagahe ko.at sana lang huwag mabuksan ang padala kong bagahe kagaya ng mga naipopost sa fb.paki deliver nyo na ang bagahe ko,bakit kayo ganyang mag serbisyo sa custumer sobrang bagal.huwag nyo ihold ng matagal yan warehouse nyo dhil binayaran ko ng fullapayment dito bahrain...napakabagal ng serbisyo nyo,,,,

Anonymous
#990606

My package has been sitting there for a week and still counting. I am kind of pissed as my niece needs the package before the beginning of school year and now the school has started. We don't want to think negative them but with this kind of customer service many people would suspect them of any irregularities from their so called reputable company.

LBCExpressSupport
#960455

Hi Sir/Ma’am. Good day!

Thank you for your time and for bringing this to our attention. Please be advised that you may direct your concern thru our official Facebook page at www.facebook.com/LBCexpress. You can reach us also thru our hotline at (02)858-5999 for Manila and 1-800-10-858-5999 for Provincial.

Thank you and have a great day ahead. -LBC Express Inc.

Anonymous
to LBCExpressSupport #1360293

yung facebook account nyo deadma din ayaw magreply!

Anonymous
to Joan carson #1360302

dalawa yung package ko sabay ko pinadala,yung large dumating na at yung nagdeliver nakainom pa.Nandito ako sa Pinas,ilang beses ko pinakiusap na dalhin ng maaga kasi yung ibang gamit ko nandon.Pabalik na ako ng US wala padin!Pinipigilan ako ng tatay ko na magpost o ipahamak yung empleyado nyo kasi matagal na ako nagpapadala sa inyo at wala namang naging problema.Mukang may problema management nyo.dati rati nakikita ko kung out for delivery na,ngaun hindi kami makaalis ng bahay kasi naghihintay lang kami.Pero pinakanakakabwiset ang fb account nyo,seen zone lang o kaya ayaw basahin!

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