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Customer Service- 100% Bad Service.

#1.Dubai, Al Muraqabat, Philippine Supermarket Kiosk : walang tao, may cp # , walang nasagot, walang callback!

#2.Sa Fb Page, deadma ang comments ko, no reply after 5days.Deadma si LBC EXPRESS INC. after 5days!

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Ayaw nila ng customer,ayaw nilang bumili ako ng box sa kanila, tapos ngayon ayaw nilang pumik-up ng box.

Nakaka disappoint! Excited pa naman akong magpadala, kaso nakaka overwhelm ang customer service nila sa bagsak na service mapa-online at offline. Wala naman sana akong problema dati pa sa mga ibang ahente at services nila sa tagal ko ng OFW dito sa Dubai, pero this time, they don't even care sa mga sentiments ko.Sana man lang hiningi ang # ko para sana sila na tatawag sa akin. Pero instead, ako pa kakausap sa chatbot?!Ako pa tatawag sa napakabusy nilang tollfree ei sana nasa kabilang bldg lng ang Philippine Supermarket kaso walang tao,walang nag ca-callback!

Nakakadismaya! #LBC #lbcdubai #LBCExpress #lbccomplaint

Preferred solution: Never ignore our sentiments on fb posts or messenger. Better po to ask our # para matawagan kami.PLEASE DO NOT ignore ang mga complaints..

LBC Express Pros: Kiosk is available everywhere but no one is there.

LBC Express Cons: Poor customer service, Poor customer experience, Fb comments are hidden, Do not calls back the customers, No one is available in the kiosk.

Location: Dubai, Dubai

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