274 views
1 comment

Your LBC branch based in Bgy. Santiago, San Fernando City, La Union, lead by Daniel Paneda is so unreliable.

I've sent a box last February, and I know it takes a while to reach Tagudin, Ilocos Sur. It's been occasionally tracked. I personally went to that branch (I was on vacation) to pick it up on April 29th but unfortunately the office didn't even open till almost 11 am for some *** reasons. The box was delivered later that day and I was told by one of the delivery guys that since it was only box, they wait for other boxes to arrive so they can deliver in bulk.

What if there aren't any in the next week or so, that single box will sit there. Excuse me, delivery has been paid!

Reason of review: Poor customer service.

Preferred solution: Deliver boxes as soon as they arrive at designated branches, rain or shine. Customers check tracking and they stick by it. Screen your employees!.

Location: Canyon Country, California

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Mailyn Voz

Hi Sir/Ma'am, Our utmost apologies for the inconvenience this has caused you. May we request to please send us your complete name, active contact number, and tracking number?

so we could properly assist you.

You may send it thru our facebook page at www.lbcexpress.com/lbcexpress or email us at customercare@lbcexpress.com. Thank you!

LBC Express Reviews

  1. 957 reviews
  2. 238 reviews
  3. 124 reviews
  4. 48 reviews
  5. 29 reviews
LBC Express reviews