Lbc Express - LBC "DO NOT TRUST THEM" Lying Employees


I sent 2-Packages from Maryland on October 16th and LBC said that it will be delivered to Pasig City within 40-days. LIE #1 --- LBC Maryland didn’t send the package off until October 21st LIE #2 --- LBC separated both of my boxes, that was *** LIE #3 --- LBC Makati says my package will be delivered at my Door in Pasig City on December 6st LIE #4 --- LBC Makati then changed last week and said LCB Box is already in the Philippines at the Port, will go through Customs by December 10th and delivered to my Door by Friday December 13th LIE #5 --- I called today and then LBC says both of my boxes are together and will reach the Port on December 17th ---- with ALL these LIES, I will file a Civil and Criminal Complaint against LBC on Friday December 13th with Philippines National Police (PNP). I am an American who lives in Pasig City, Metro Manila, Phil waiting for both of my packages ----

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More Review Details

Monetary loss:
$7000
Product or service
Lbc Packages
Review category
BBB - Better Business Bureau
Review rating
4 out of 5
review #463288 by anonymous
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LBCExpressSupport

Dec 01, 2014 #909098

Hi Ma'am/Sir
We apologize for what had happened to your delivery, we could further help you out if you provide your tracking number and contact information on this page or through pm (for LBC facebook account) or DM (for LBC Twitter account) we would like to help you and still deliver our company's policy. Again we are deeply sorry for this inconvenience
Our facebook page is: facebook.com/lbcexpress
Our Twitter page: @LBCexpress
-LBC Express Team

0 0 Reply
LBCExpressSupport

Dec 01, 2014 #909097

Hi Ma'am/Sir
We apologize for what had happened to your delivery, we could further help you out if you provide your tracking number and contact information on this page or through pm (for LBC facebook account) or DM (for LBC Twitter account) we would like to help you and still deliver our company's policy. Again we are deeply sorry for this inconvenience
Our facebook page is: facebook.com/lbcexpress
Our Twitter page: @LBCexpress
-LBC Express Team

0 0 Reply
Disappointed

Dec 26, 2013 #763935

It's the same as our box, it's been sent as an air cargo because they said that it will reach in the Phil. Within 5 days, not to mention the freight is quite expensive. They gave me a tracking number, but to my surprise, when I tracked it, it is still in London, it was sent last Dec. 19, 2013 at their office. But until now it has not leave their. Liars...

0 0 Reply
LBCExpressSupport

Feb 11 #944410

Hi Disappointed. Please direct your concerns to us thru our facebook page https://www.facebook.com/LBCexpress or call our hotline at 02-8585-999 (Manila) and 1-800-10-8585-999 for Provincial. Thanks and have a good day!

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