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I have wasted the last 30 minutes of my life trying to get ANY information about LBC express on their website. I wanted to get locations and an option of rates for a package from Davao City to Hong Kong. You would think that this would be simple but no... it is NOT!

I started with branch locator. A message kept coming up to "share location". This wasn't needed, I thought because I'm not shipping from my current location, I will be shipping from Davao City. After 5 attempts to get anything, I gave up and put my location in, in hopes that maybe I'd locate a human who could help. The locator gave me a choice of 3 cities... ONLY the cities! NO addresses! NO phone numbers... just the city name.

I went to cost calculator as a friend had told me that there were many locations in Davao City. Cost calculator was no help either. It allowed me to enter Davao City as the shipping site but they listed NO SITES outside of the Philippines!!

There are NO email addresses OR phone numbers listed on their website. They do have an email form which was able to help me in wasting more time. I must have clicked on "Send" about 10 times! NOTHING!!!

My thinking, now, is... If their website is so PATHETIC... just how good could their service be??? I went to them because of so many troubles I was having with FedEx and DHL. I am beginning to think that it might just be the country and that not much of anything is done professionally.

Reason of review: Horrible, horrible website.

Preferred solution: Let the company propose a solution.

LBC Express Cons: Website.

Location: Fort Worth, Texas

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Lacresha Fdf

Hi Valued Customer. This is not the type of feedback we like to hear.

Please allow us to look into this matter for you. Kindly send us your contact number via pm on our official facebook page www.facebook.com/LBCexpress.

Thank you. - Shem

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