LBC Express Complaints and reviews

LBC Express reviews, LBC Express complaints, read LBC Express reviews, find LBC Express reviews, LBC Express scam reports
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  • 117 complaints
  • $45,825 claimed losses
  • $392 average
  • 12006 since Jun 08, 2010

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LBC Express
Main address: Domestic Road 1300 Pasay City Philippines
1-800-338-5424, 1-866-377-1192, , http://www.lbcexpress.com/contents/USA/contactus.aspx
LBC Express reviews, LBC Express complaints, read LBC Express reviews, find LBC Express reviews, LBC Express scam reports
  • 117 complaints
  • $45,825 claimed losses
  • $392 average
Had an experience with LBC Express?
Submit review ›
65 reviews found
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  • Dec 28, 2013
  • Stolen Items
  • 1
  • 96

My name is William, on October 18th of 2013 I SENT 2 CARGOs FROM New York TO PHILIPPINES (Negros Occidental, San Carlos City)... THEY SAID 45 DAYS and i kept waiting for the box...till the time came when the box arrived 18 days after the excepted time of arrival. My wife and I had packed some used pocketbooks, along with some clothes that were also in the box....and soon WE DISCOVERED THE MISSING... Read more

Was this review helpful? 8 0

  • Feb 28, 2012
  • 5
  • 159

i called up LBC Express Cagayan de Oro City to check on my package.Last Valentines Day my husband sent me a suppose to be a surprised gift.He ordered flowers,bears and balloons online and the shipper was LBC.When I asked the shipper for the tracking number LBC has the package Feb.13,meaning i could've gotten my package on the 14th since LBC claims to be Hari ng Padala and 24hr delivery as they... Read more

Was this review helpful? 6 0

  • Jan 13
  • Manila, Manila
  • Undelivered Package
  • 53

Ngsend ako ng 2pcs copy of marriage contract at 5pcs ng 1x1 pictures sa LBC SM FAIRVIEW branch last december 28, 2013, manila to tokyo japan.They charged me 1,190 pesos. Sabi nila bcoz of the holiday season it will take few days to deliver, a week or so. After one week tumawag ako at ng-email sa service center at sbi nila naforward na daw sa knilang tie up. So waited for few days again , i kept... Read more

Was this review helpful? 5 0

  • Mar 13, 2012
  • Makati, Manila
  • 1
  • 84

First its from Iligan supposedly to Ozamis City,it was delivered to Oroquieta City.March 13,2012 the Tracking # 125031558913 from Iligan City supposedly to Ozamis City.LBC Ozamis Branch confirmed it was recieved at LBC CDO Branch at 2pm of March 13,2012.LBC Iligan Citys Delivery Team point out it was from the Sales who made the mistake. Jasmine Rivas LBC associate & signatory who signed to... Read more

Was this review helpful? 4 0

  • Apr 24, 2013
  • 120

boxes were picked up on 28 Feb, promised to be sent to Long Beach for shipping on 1 Mar and cargo ship to depart on 4 March. Agent said transit time is about 4-5 weeks. I checked the website but information was all 'estimated'. Contacted customer service but could not get straight answer. Could not get any contact number to any LBC management to inform them of the malfunction of their system.... Read more

Was this review helpful? 3 0

  • Jun 08, 2010
  • Honolulu, Hawaii
  • 3
  • 121

On April 19, 2010 I used the service of LBC Honolulu to send money to mom in Manila. My mom and my sister went to one of the ATM machines and did a balance inquiry on her account, the account showed zero balance. Meaning there was no money sent to her account. My mom called me and told me what happened. I immediately called LBC customer's service and explained to them the incident. LBC told... Read more

Was this review helpful? 3 0

  • May 09, 2013
  • Mandaluyong City, Manila
  • Document Shipping
  • 1
  • 321

I sent documents containing sensitive financial information to my company's office on a Thursday. Package was supposed to be delivered Friday afternoon but due to some "technicalities" (incomplete address as they claim), the COURIER DID NOT HAND OVER THE PACKAGE TO THE RECIPIENT. This is funny because I HAVE BEEN USING THE SAME ADDRESS TO SEND IT, AND IT ALWAYS ARRIVES! HOW INCONSISTENT! It has... Read more

Was this review helpful? 3 0

  • Oct 17, 2012
  • Roxas, Palawan
  • Shipping
  • 1
  • 142

re: package with tracking no. 179163379587. this was supposed to be delivered last oct.16th from LBC Dapitan in Manila (Philippines) to my office in Quezon City but wasn't. it was understandable then because of demolition that happened that caused BIR road to be closed. however, the said road is already opened today, oct.17th. i called their customer service hotline several times since oct.16 and... Read more

Was this review helpful? 2 0

  • Oct 17, 2012
  • London, England
  • Balikbayan Box
  • 6
  • 154

I phoned LBC to come and pick up a Balikbayan box in UK to send it to Cebu. They gave me a collection date. They would collect the box between the hours of 11am and 7pm. No-one came. I called LBC but they wouldn't give me the reason why they didn't collect the box. They gave me another date. Second date no-one came to collect the box. They gave me a third date and gave me the driver's phone... Read more

Was this review helpful? 2 0

  • Dec 26, 2013
  • 62

i sent a package last october expecting that it will be there before i arrive for december. the package has been recieved by bacolod, negross occidental branch office last dec 18 but until now hasn't been delivered to our doorstep. i arrived earlier than the package i have sent. i went to their local office and they gave us a no. to follow-up and when i called it, its a mad lady yelling at me its... Read more

Was this review helpful? 2 0
 
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