Lbc ExpressComplaints and Reviews

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1.6 Based on 276 reviews
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  • Customers like
    • Very irritating 9
    • Outlets are everywere 8
    • Customer service 4
  • Customers don't like
    • Delayed delivery 62
    • Poor service 33
    • Lack of communication 27

I sent an important document to Supreme Court of the Philippines through this courier because they claim to be the Hari ng Padala and it will be only take 24 hours for the sendee to received it. I sent it May 21, 2013 and was received by Manila LBC Delivery Team on May 22, 2013, 7:25 in the morning (per LBC tracking service). But sad to say it was not delivered on that day. I follow up the following day, May 23, called their customer service... Read more

Was this review helpful? 36 19

ACCEPTED AT:LAZADA 01/28/2015 06:57:19 AM RECEIVED AT LBC COURIER FACILITY - MANILA 01/28/2015 01:50:46 PM FORWARDED TO SF - CAGAYAN DE ORO 01/28/2015 08:43:18 PM RECEIVED AT SF - CAGAYAN DE ORO 01/29/2015 02:34:48 PM OUT FOR DELIVERY 01/29/2015 02:43:59 PM POSTED STATUS : REQUEST TO POSTPONE DELIVERY . 01/29/2015 02:56:00 PM OUT FOR DELIVERY 01/30/2015 07:31:59 AM POSTED STATUS : PEN - NO PAYMENT 01/30/2015 03:14:00 PM This is Cash on delivery,... Read more

Was this review helpful? 2 2
Lbc Express - VERY Disappointed in Vancouver, BC
1 of 3

I sent 2 separate shipments with LBC - pick up dates were Sept 12th and Sept 26th. Both were promptly picked up at the appointed time. Things started to go awry when I started tracking my first shipment - no info online until after I sent several messages and made a few phone calls. Probably to appease me, they entered a pick up date of Oct 3rd and not the actual date of Sept 12th - very strange, but if it arrived in the Phillipines on the... Read more

Was this review helpful? 4 0

This is with regards to my package with track no. 1083883712. Wow, I really thought LBC was doing great this time, unlike with the past deliveries. Ship arrived at Subic one day earlier than the estimated schedule, June 1. Discharged from vessel and through Customs processing June 2, arrived at manila warehouse June 3, received at Cavite North Delivery Hub June 4. That's where it's stuck, we have been waiting until now 7th of June. When it's... Read more

Was this review helpful? 6 3

So, I send my 2 balikbayan boxes on August 20th expecting to be in the Philippines around the first week of October. Instead LBC decided to keep my box sitting here in the U.S. for one month before actually departing U.S. port. And on the tracking website it delayed three times.... THREE TIMES. First it said estimated arrival would be October 16, which was okay, it would be understandable, but out of nowhere it changed to October 23rd, NOW... Read more

Was this review helpful? 7 0

Please check the status below - Delivery Failed (Please call Customer Care) POSTED STATUS : RETURN TO ORIGIN 06/15/2015 12:05:04 PM SHIPMENT DETAILS Shipper's Name: LAZADA DROPSHIP NO COLLECTION ACTIVITY/STATUS DATE and TIME ACCEPTED AT:LAZADA 06/04/2015 09:35:41 AM RECEIVED AT LBC COURIER FACILITY - MANILA 06/04/2015 09:25:58 PM FORWARDED TO NORTH LUZON AREA 06/04/2015 09:42:50 PM FORWARDED TO TUGUEGARAO DELIVERY HUB 06/05/2015 01:23:53 AM... Read more

Was this review helpful? 2 1
Lbc Express - Review about Package from Kuwait, Al Kuwayt
1 of 4

Hi LBC,.. I send my baggage last August 29,2014 and it takes 3 months more before my family received...Its ok if its late to arrive but the Thing which I could not accept is my baggage has a hole at the back and my brother who receives it did not notice that theres a hole on the cartoon they only notice it when they opened and found out that the baggage I send was not full....And lots of goods I sent was missing......LBC kindly follow up my... Read more

Was this review helpful? 5 1

My box has been there sitting for 5days, were just 30/40 mins away, I dont know what they are waiting for [lagay siguro]. Last x-mas I sent another box and they asked for presents too [makakapal]. LBC is not hari ng padala as they claimed. Staff need to be trained. I called their two numbers but to no avail. I called 1-800 number in NY, but all she can say is sorry. I can't get any answer at all. I need my stuff soon. WE HAVE TO USE ANOTHER... Read more

Was this review helpful? 1 0
Review about Lbc Express Delivery Service from Riyadh, Ar Riyad
1 of 10

ang cartoonnko sira at mga damage ang sa loob at my nawawala Read more

Was this review helpful? 0 0

December 20,2015 ng narceived ng crossdock alabang yung item namin na inorder namin sa lazada. IPinangako ng lazada na December 21-23,2015 yung expected date na dadating yung order ko pero nasaan?! Ni hindi nga pinapansin yung tweet ko sa twitter, pm ko sa facebook at palagi kong trinatrack yung package ko and still nasa alabang pa din. ANong klaseng serbisyo meron kayo? ANo yan magdedeliver na lang kayo after ng pasko? Wag naman ganun, nangako... Read more

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