LBC Express Complaints and Reviews

Had an experience with LBC Express?   Submit review ›
LBC Express
Main address: Domestic Road 1300 Pasay City Philippines
1-800-338-5424, 1-866-377-1192, , http://www.lbcexpress.com/contents/USA/contactus.aspx
  • 157+13 mobile complaints
  • $61.3K claimed losses
  • $361 average
  • Show More
Had an experience with LBC Express?
Submit review › Submit review ›

  • Aug 09
  • Shipping
  • Package Delivery
  • 2
  • 2
  • 356

Before Sending my package I was trying to search the best cargo going to the Philippines and LBC was recommended by one of my family. I contacted them and ask them when my package will arrive if I send it on this particular time. They told me 45 more or less but for sure you will get it around august 8,2014. I'm going back home and hoping my package is there when I get there, when I contacted... Read more

Was this review helpful? 5 1

  • 2 days ago
  • Shipping
  • Caloocan, Manila
  • Package Delivery
  • 44

My whole family trusted so much with LBC for money and packages and have been our main courier since 2008. After all transactions we previously had, this is the first and the worst experience I had with them.My sister sent a package from Sagay City Negros Occ last Thursday, but because it was sent beyond their cut off I expected it will be delivered the next day in w/c I will receive it by... Read more

Was this review helpful? 0 0

  • Jul 30
  • Shipping
  • National City, California
  • Delivery Customer Service
  • 5
  • 5
  • 184

I sent one box that they picked up on June 10, 2014 BEFORE i even paid them they told me the Maximum days for it to arrive was 45 days maximum NO LONGER ! That's what they told me. It's now July 30. and i find out that my box barely has been stocked up one WHOLE MONTH HERE before it even left. It left July 20 and will arrive in Manila Aug. 14 then another how many days or weeks for it to arrive... Read more

Was this review helpful? 1 0

  • May 23, 2013
  • Shipping
  • 31
  • 31
  • 1216

I sent an important document to Supreme Court of the Philippines through this courier because they claim to be the Hari ng Padala and it will be only take 24 hours for the sendee to received it. I sent it May 21, 2013 and was received by Manila LBC Delivery Team on May 22, 2013, 7:25 in the morning (per LBC tracking service). But sad to say it was not delivered on that day. I follow up the... Read more

Was this review helpful? 25 18

  • Aug 02
  • Shipping
  • Delayed Shipment
  • 217

First off, i've had successful transactions with LBC before (sending and receiving). But right now, i'm really pissed. i bought a pc part online. seller sent it thru LBC Gil Puyat 3 PM on July 30. July 31,I got home and package was nowhere to be found. By 9 PM, i checked my shipment status. To my surprise, status indicated was that package was delivered and I was the one who received it. What the... Read more

Was this review helpful? 0 0

  • Jul 01
  • Shipping
  • Mandaluyong, Manila
  • Unprofessional Services
  • 238

I would like to bring to your attention the very UNPROFESSIONAL and HIGHLY UNETHICAL PRACTICE of MS. JENNIFER ABALOS, whose photo appears here with. To give you an insight, let me recap what transpired: In the afternoon of June 23,2014 at about 16:56pm, I was inside LBC office at SM MEGA MALL (SCC-CRS06), queuing to send money. After the transaction of the customer infront of me, this lady just... Read more

Was this review helpful? 0 0

  • Mar 28
  • Shipping
  • Makati, Manila
  • Lost Wallet
  • 214

Last march 20, 2014 my sister forwarded a parcel at lbc lipa batangas. Its a louis vuitton wallet worth 25k. The item was not delivered to the consignee. They claim that it was delivered. However they cannot give proof if delivery. They offer to settle it w me with the amount of 600 pesos! They didnt explain the insurance policy. They checked the item and knew it was expensive. Its expected... Read more

Was this review helpful? 6 0

  • Aug 05
  • Shipping
  • Bad Delivery Service
  • 1
  • 1
  • 217

Irereklamo ko po sana yung branch ng LBC sa bicol, lapu-lapu branch, kukunin kuna po sana yung padala ng ate ko dito sa mabalacat branch pero nung ireremit kuna po, sinabi dun sa teller na na encash na po, nagulat ako kasi pano po ma e encash yun eh samantalang di ko pa po kinukuha, tinext ko po kaagad ang ate ko at bigla syang pumunta dun sa branch na pinag padalhan nia nang pera, ng reklamo sia... Read more

Was this review helpful? 1 0

  • Aug 20
  • Shipping
  • Bad Delivery Service
  • 36

I am really disappointed to lbc conception tarlac.i got a message from lbc to pick up the things they said morning or afternoon. When I was there around 10 30 am a staff told me 4 pm or 5 pm for pick up that is embarrassing .the service of lbc is too bad.i just came to lbc conception for the pick up to take my passport. I spend for the transportation 240 peso.and then he want me to come back for... Read more

Was this review helpful? 1 0
 
×
You are reading about LBC Express.
Filing a new complaint about
×