1.5
  • Customer service1 votes
  • I liked lbc1 votes
  • Delayed delivery5 votes
  • Lack of communication4 votes
  • Delivery4 votes
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  • May 23, 2013
  • Shipping
  • 34
  • 34
  • 3553
  • REVIEW RATING 5/5

I sent an important document to Supreme Court of the Philippines through this courier because they claim to be the Hari ng Padala and it will be only take 24 hours for the sendee to received it. I sent it May 21, 2013 and was received by Manila LBC Delivery Team on May 22, 2013, 7:25 in the morning (per LBC tracking service). But sad to say it was not delivered on that day. I follow up the... Read more

Was this review helpful? 30 19

  • Oct 01
  • Shipping
  • Las Pinas, Rizal
  • Poor Service
  • 6
  • 6
  • 517
  • REVIEW RATING 5/5

My husband sent a box from San Diego last USA last July 21, 2014 and was told that the vessel will leave in a few days, and also it will take 30 to 45 days to get here in the Philippines. Clear. When it was almost a month, we were checking it on their website, it was useless, you can't see anything that will help you find where the package is, so we called. Lo and behold, it is nowhere in sight... Read more

Was this review helpful? 5 0

  • Dec 05
  • Shipping
  • Kuwait, Al Kuwayt
  • Package
  • 1
  • 1
  • 378
  • REVIEW RATING 5/5
Lbc Express - Review about Package from Kuwait, Al Kuwayt
1 of 4

Hi LBC,.. I send my baggage last August 29,2014 and it takes 3 months more before my family received...Its ok if its late to arrive but the Thing which I could not accept is my baggage has a hole at the back and my brother who receives it did not notice that theres a hole on the cartoon they only notice it when they opened and found out that the baggage I send was not full....And lots of goods I... Read more

Was this review helpful? 3 0

  • Aug 09
  • Shipping
  • Package
  • 4
  • 4
  • 452
  • REVIEW RATING 5/5

Before Sending my package I was trying to search the best cargo going to the Philippines and LBC was recommended by one of my family. I contacted them and ask them when my package will arrive if I send it on this particular time. They told me 45 more or less but for sure you will get it around august 8,2014. I'm going back home and hoping my package is there when I get there, when I contacted... Read more

Was this review helpful? 7 1

  • Oct 23
  • Shipping
  • California, United States
  • Delivery Terms
  • 7
  • 7
  • 388
  • REVIEW RATING 5/5

So, I send my 2 balikbayan boxes on August 20th expecting to be in the Philippines around the first week of October. Instead LBC decided to keep my box sitting here in the U.S. for one month before actually departing U.S. port. And on the tracking website it delayed three times.... THREE TIMES. First it said estimated arrival would be October 16, which was okay, it would be understandable, but... Read more

Was this review helpful? 6 0

  • Jul 01
  • Shipping
  • Mandaluyong, Manila
  • Unprofessional Services
  • 3
  • 3
  • 495
  • REVIEW RATING 5/5

I would like to bring to your attention the very UNPROFESSIONAL and HIGHLY UNETHICAL PRACTICE of MS. JENNIFER ABALOS, whose photo appears here with. To give you an insight, let me recap what transpired: In the afternoon of June 23,2014 at about 16:56pm, I was inside LBC office at SM MEGA MALL (SCC-CRS06), queuing to send money. After the transaction of the customer infront of me, this lady just... Read more

Was this review helpful? 1 1

  • Nov 13
  • Shipping
  • Fairfield, California
  • Box
  • 3
  • 3
  • 376
  • REVIEW RATING 5/5

Lesson learned. Do not use LBC for anything because this garbage company is soooo useless, unreliable, habitual liars, and should never be in cargo business. I sent a box last 9/20/14 and until now it still somewhere in the seas. Current status says est. delivery to Subic Port is 11/19/14 which would make it 59 days instead of the 40-45 days original estimate. And that's not even the actual home... Read more

Was this review helpful? 4 1

  • Nov 25
  • Shipping
  • Dubai, Dubai
  • Cargo
  • 1
  • 1
  • 422
  • REVIEW RATING 5/5

DUMATING N YUNG CARGO KO NG NOV. 8,2014 SA PORT MANILA UNTIL NOV. 20 NAG FOLLOW UP. NSA PORT PA RIN. OK FINE DAHIL TAMBAK SA PORT ALAM N NATIN. YUNG NSA WAREHOUSE N NG LBC. DUMAAN PA NG 5 DAYS BAGU MA DELIVER. NOV. 26, 2014 NUNG E DELIVER NA NG TRUCK NG LBC.. DUMATING ANG TRUCK SA CONSIGNEE PERO WALA ANG BOX.. MEANING WALA ANG CARGO AT ANG DALA AY RESIBO LANG..ANUNG KLASING SYSTEM MERON ANG LBC..... Read more

Was this review helpful? 7 1

  • Oct 10
  • Shipping
  • Package
  • 3
  • 3
  • 363
  • REVIEW RATING 5/5

The package sent by my husband was picked up by LBC Dubai last July 27 2014 and was told that we can expect it to be delivered in 35 days to 45 days the most. What makes it so frustrating is that he did sent the package 1 month earlier before he will come for a vacation so that he will be able to open it himself once the package arrives but unfortunately his one month vacation is over but no... Read more

Was this review helpful? 4 3

  • May 14
  • Shipping
  • Kuala Lumpur, Kuala Lumpur
  • Damaged Boxes
  • 4
  • 4
  • 474
  • REVIEW RATING 5/5

I sent two boxes,the bigger one got a hole and lots of my groceries went missing,they said it will only take 18days from malaysia to philippines,liar lbc! Almost 2 months b4 my family received my boxes,unfortunately the other one is like this.......---------->>>>>>>& Read more

Was this review helpful? 5 0

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