Lbc ExpressComplaints and Reviews

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1.6 Based on 294 reviews
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  • Customers like
    • Very irritating 9
    • Outlets are everywere 8
    • Customer service 4
  • Customers don't like
    • Delayed delivery 62
    • Poor service 33
    • Lack of communication 27

I sent an important document to Supreme Court of the Philippines through this courier because they claim to be the Hari ng Padala and it will be only take 24 hours for the sendee to received it. I sent it May 21, 2013 and was received by Manila LBC Delivery Team on May 22, 2013, 7:25 in the morning (per LBC tracking service). But sad to say it was not delivered on that day. I follow up the following day, May 23, called their customer service... Read more

Was this review helpful? 36 19

ACCEPTED AT:LAZADA 01/28/2015 06:57:19 AM RECEIVED AT LBC COURIER FACILITY - MANILA 01/28/2015 01:50:46 PM FORWARDED TO SF - CAGAYAN DE ORO 01/28/2015 08:43:18 PM RECEIVED AT SF - CAGAYAN DE ORO 01/29/2015 02:34:48 PM OUT FOR DELIVERY 01/29/2015 02:43:59 PM POSTED STATUS : REQUEST TO POSTPONE DELIVERY . 01/29/2015 02:56:00 PM OUT FOR DELIVERY 01/30/2015 07:31:59 AM POSTED STATUS : PEN - NO PAYMENT 01/30/2015 03:14:00 PM This is Cash on delivery,... Read more

Was this review helpful? 2 2

This is with regards to my package with track no. 1083883712. Wow, I really thought LBC was doing great this time, unlike with the past deliveries. Ship arrived at Subic one day earlier than the estimated schedule, June 1. Discharged from vessel and through Customs processing June 2, arrived at manila warehouse June 3, received at Cavite North Delivery Hub June 4. That's where it's stuck, we have been waiting until now 7th of June. When it's... Read more

Was this review helpful? 6 3

Please check the status below - Delivery Failed (Please call Customer Care) POSTED STATUS : RETURN TO ORIGIN 06/15/2015 12:05:04 PM SHIPMENT DETAILS Shipper's Name: LAZADA DROPSHIP NO COLLECTION ACTIVITY/STATUS DATE and TIME ACCEPTED AT:LAZADA 06/04/2015 09:35:41 AM RECEIVED AT LBC COURIER FACILITY - MANILA 06/04/2015 09:25:58 PM FORWARDED TO NORTH LUZON AREA 06/04/2015 09:42:50 PM FORWARDED TO TUGUEGARAO DELIVERY HUB 06/05/2015 01:23:53 AM... Read more

Was this review helpful? 2 1

So, I send my 2 balikbayan boxes on August 20th expecting to be in the Philippines around the first week of October. Instead LBC decided to keep my box sitting here in the U.S. for one month before actually departing U.S. port. And on the tracking website it delayed three times.... THREE TIMES. First it said estimated arrival would be October 16, which was okay, it would be understandable, but out of nowhere it changed to October 23rd, NOW... Read more

Was this review helpful? 7 0

December 20,2015 ng narceived ng crossdock alabang yung item namin na inorder namin sa lazada. IPinangako ng lazada na December 21-23,2015 yung expected date na dadating yung order ko pero nasaan?! Ni hindi nga pinapansin yung tweet ko sa twitter, pm ko sa facebook at palagi kong trinatrack yung package ko and still nasa alabang pa din. ANong klaseng serbisyo meron kayo? ANo yan magdedeliver na lang kayo after ng pasko? Wag naman ganun, nangako... Read more

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RECEIVED AT SOLUTIONS CROSSDOCK-ALABANG 12/15/2015 05:09:51 PM RECEIVED AT SCS COURIER FACILITY - MANILA 12/17/2015 04:14:05 AM FORWARDED TO LBC CENTRAL EXCHANGE 12/17/2015 05:55:43 PM FORWARDED TO SOUTH LUZON AREA 12/18/2015 05:34:07 PM RECEIVED AT SOUTH LUZON AREA 12/18/2015 11:14:31 PM FORWARDED TO CAVITE SOUTH DELIVERY HUB 12/19/2015 06:50:27 AM RECEIVED AT CAVITE SOUTH DELIVERY HUB 12/19/2015 09:46:14 AM OUT FOR DELIVERY 12/19/2015 10:28:51... Read more

Was this review helpful? 0 0
Lbc Express - Review about Package from Kuwait, Al Kuwayt
1 of 4

Hi LBC,.. I send my baggage last August 29,2014 and it takes 3 months more before my family received...Its ok if its late to arrive but the Thing which I could not accept is my baggage has a hole at the back and my brother who receives it did not notice that theres a hole on the cartoon they only notice it when they opened and found out that the baggage I send was not full....And lots of goods I sent was missing......LBC kindly follow up my... Read more

Was this review helpful? 5 1
Review about Lbc Express Delivery Service from Riyadh, Ar Riyad
1 of 10

ang cartoonnko sira at mga damage ang sa loob at my nawawala Read more

Was this review helpful? 0 0

My husband sent a box from San Diego last USA last July 21, 2014 and was told that the vessel will leave in a few days, and also it will take 30 to 45 days to get here in the Philippines. Clear. When it was almost a month, we were checking it on their website, it was useless, you can't see anything that will help you find where the package is, so we called. Lo and behold, it is nowhere in sight as there is no clear answer as to where the box is.... Read more

Was this review helpful? 6 0
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