Lbc Express Complaints and Reviews

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  • Customers like
    • Rate and service2
    • Customer service1
    • Outlets are everywere1
  • Customers don't like
    • Delayed delivery51
    • Poor service28
    • Lack of communication24

Resolved

  • Dec 17, 2014
  • Shipping
  • Vancouver, British Columbia
  • Package
  • 7
  • 7
  • 497
  • REVIEW RATING 5/5
Lbc Express - VERY Disappointed in Vancouver, BC
1 of 3

I sent 2 separate shipments with LBC - pick up dates were Sept 12th and Sept 26th. Both were promptly picked up at the appointed time. Things started to go awry when I started tracking my first shipment - no info online until after I sent several messages and made a few phone calls. Probably to appease me, they entered a pick up date of Oct 3rd and not the actual date of Sept 12th - very... Read more

Was this review helpful? 4 0

  • Dec 05, 2014
  • Shipping
  • Kuwait, Al Kuwayt
  • Package
  • 3
  • 3
  • 665
  • REVIEW RATING 5/5
Lbc Express - Review about Package from Kuwait, Al Kuwayt
1 of 4

Hi LBC,.. I send my baggage last August 29,2014 and it takes 3 months more before my family received...Its ok if its late to arrive but the Thing which I could not accept is my baggage has a hole at the back and my brother who receives it did not notice that theres a hole on the cartoon they only notice it when they opened and found out that the baggage I send was not full....And lots of goods I... Read more

Was this review helpful? 3 1

  • Jul 01, 2014
  • Shipping
  • Mandaluyong, Manila
  • Unprofessional Services
  • 3
  • 3
  • 782
  • REVIEW RATING 5/5

I would like to bring to your attention the very UNPROFESSIONAL and HIGHLY UNETHICAL PRACTICE of MS. JENNIFER ABALOS, whose photo appears here with. To give you an insight, let me recap what transpired: In the afternoon of June 23,2014 at about 16:56pm, I was inside LBC office at SM MEGA MALL (SCC-CRS06), queuing to send money. After the transaction of the customer infront of me, this lady just... Read more

Was this review helpful? 4 3

  • Nov 30, 2014
  • Shipping
  • Singapore, Singapore
  • Package
  • 3
  • 3
  • 731
  • REVIEW RATING 5/5

Dumating na ang box na pinadala ko mula SG to BULACAN.. Butas ang box ko, nakawit lang daw sa delivery! Bilog ang butas tpos nakalawit na ang laman?.. Can someone explain what really happen?! Serbisyo Padala nyo ayusin naman sana.. Read more

Was this review helpful? 6 1

  • May 14, 2014
  • Shipping
  • Kuala Lumpur, Kuala Lumpur
  • Damaged Boxes
  • 2
  • 2
  • 787
  • REVIEW RATING 5/5

I sent two boxes,the bigger one got a hole and lots of my groceries went missing,they said it will only take 18days from malaysia to philippines,liar lbc! Almost 2 months b4 my family received my boxes,unfortunately the other one is like this.......---------->>>>>>>& Read more

Was this review helpful? 8 0

  • Dec 22, 2013
  • Shipping
  • Ra's Al Khaymah, Ras Al Khaimah
  • Parcel Delivery
  • 10
  • 10
  • 750
  • REVIEW RATING 5/5

Dear Sir/Madam, With reference on the above mentioned subject, we would like to draw your kind attention regarding this matter. Our package was already sent since 28th October 2013, and according to your staff the package will receive on 5th December 2013, but up to this date we did not received it. Tracking number 200091310270420. We gave our trust on your company hoping that our package will... Read more

Was this review helpful? 2 0

100% FULL

  • Mar 27
  • Shipping
  • Chocolate Shipping
  • 2
  • 2
  • 288
  • REVIEW RATING 5/5
Lbc Express - LBC is untrustable. Don't use if the're is any alternates.
1 of 3

My mother sent two boxes (One jumbo and one small)to her family in the Philippines that she worked on for a long time. It wasn't just fulled with simple run-of-the-mill items, but stuff like Hollister T-shirts, four big boxes of chocolates, Coffee-mate, trader joe's spread, and a lot more things my mother's side will love to have, but guess what, most of the expensive stuff got stolen by... Read more

Was this review helpful? 3 1

  • Nov 13, 2014
  • Shipping
  • Fairfield, California
  • Box
  • 4
  • 4
  • 421
  • REVIEW RATING 5/5

Lesson learned. Do not use LBC for anything because this garbage company is soooo useless, unreliable, habitual liars, and should never be in cargo business. I sent a box last 9/20/14 and until now it still somewhere in the seas. Current status says est. delivery to Subic Port is 11/19/14 which would make it 59 days instead of the 40-45 days original estimate. And that's not even the actual home... Read more

Was this review helpful? 4 1

  • Jan 27
  • Shipping
  • Makati, Manila
  • Theft Issue
  • 3
  • 3
  • 321
  • REVIEW RATING 5/5
Lbc Express - Review about Theft Issue from Makati, Manila
1 of 3

Hayop na LBC na yan. One bottle of supplement was stolen from my parcel. The parcel was resealed with an LBC packaging tape. Wala ba silang surveillance cam every employee that handles every stage of delivery? Read more

Was this review helpful? 0 0

  • Nov 25, 2014
  • Shipping
  • Dubai, Dubai
  • Cargo
  • 2
  • 2
  • 517
  • REVIEW RATING 5/5

DUMATING N YUNG CARGO KO NG NOV. 8,2014 SA PORT MANILA UNTIL NOV. 20 NAG FOLLOW UP. NSA PORT PA RIN. OK FINE DAHIL TAMBAK SA PORT ALAM N NATIN. YUNG NSA WAREHOUSE N NG LBC. DUMAAN PA NG 5 DAYS BAGU MA DELIVER. NOV. 26, 2014 NUNG E DELIVER NA NG TRUCK NG LBC.. DUMATING ANG TRUCK SA CONSIGNEE PERO WALA ANG BOX.. MEANING WALA ANG CARGO AT ANG DALA AY RESIBO LANG..ANUNG KLASING SYSTEM MERON ANG LBC..... Read more

Was this review helpful? 9 2

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